Supervisor - Accounts Payable

Energy Transfer • Dallas, TX

291d

About The Position

Accounts Payable Inquiry Supervisor will be responsible for working with Accounts Payable Coordinators to answer and resolve questions and issues regarding invoice statements and payments.

Requirements

• 8+ years Accounts Payable experience
• HS Diploma or Bachelor's degree or equivalent work experience
• 2+ years energy industry experience preferred
• Prior Supervisory experience with customer service teams
• SAP required
• PDI Financial Suite experience preferred
• Electronic Workflow experience preferred
• Concur system knowledge helpful
• Inquiry Ticketing system knowledge helpful
• Customer Service skills and knowledge
• Solid time management skills; ability to handle multiple projects, meet deadlines and function independently and efficiently in a fast paced environment
• Strong attention to detail
• Problem solving with ability to recognize issues and deal with them directly
• Personable, positive and enthusiastic attitude with capability to deal effectively with people
• Ability to communicate clearly, verbally and written
• Strong presentation and public speaking skills
• Excellent organization skills and work habits
• Sense of initiative with desire to become truly involved in the business
• Flexibility with ability to work in a team setting supporting several people
• Software Knowledge: Microsoft office applications.

Nice To Haves

• PDI Financial Suite experience
• Electronic Workflow experience
• Concur system knowledge
• Inquiry Ticketing system knowledge

Responsibilities

• Supervise accounts payable customer service agents in Dallas office, providing training and constructive feedback in order to optimize team and individual strengths and results.
• Coordinate accounts payable inquiry team within a high volume, high paced environment with strict designated daily and monthly deadlines by working effectively with multiple individuals, departments and vendors in a highly tactful yet precise and professional manner.
• Exercise judgment in evaluating customer service inquiry tickets submitted for resolution.
• Organize and prioritize work using knowledge of current office technology and business methods, personal computer and mainframe applications.
• Problem solving with ability to recognize issues and deal with them directly.
• Effectively portray outstanding customer service for Energy Transfer, through courteous and effective oral and written communications skills.
• Work with Manager - Accounts Payable to oversee and complete annual 1099's.
• Perform special projects as needed and directed by Manager - Accounts Payable.
• Take lead on training new staff on Open Text, Remedy, SAP, (and other system), A/P procedures, company policies and inquiry ticketing system.
• Work closely with Manager - Accounts Payable to identify training opportunities for staff.
• Ensure that all appropriate SOX controls are 100% compliant at any point in time.
• Develop suggestions for department, process and standards improvements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Pipeline Transportation
• Education Level: Bachelor's degree