Supervisor Accounts Payable

Service Corporation International • Jefferson, LA

428d

About The Position

The Supervisor Accounts Payable is responsible for overseeing the daily operations of the accounts payable department, ensuring accurate and timely processing of supplier invoices and managing the AP support team. This role involves communicating expectations, training staff, and implementing process improvements to enhance efficiency and compliance with company policies.

Requirements

• Bachelor's degree in Accounting, Finance, or Business related field.
• At least three (3) years accounts payable experience with increasing responsibility.
• At least two (2) years' experience supervising a large team.
• Experience successfully implementing Enterprise wide AP software is a plus.
• Experience with Oracle Fusion and Coupa is a plus.
• Experience with Invoice Automation Processing Software is a plus.

Nice To Haves

• Proficiency in Microsoft Excel and Oracle HCM.
• Strong analytical and conflict resolution abilities.
• Excellent problem-solving skills.
• Ability to manage multiple priorities and meet deadlines.

Responsibilities

• Supervise the daily processing of supplier invoices, ensuring accuracy, timeliness, and proper coding.
• Monitor invoice approval workflows and troubleshoot processing issues.
• Ensure adherence to company policies and regulatory requirements.
• Oversee day-to-day operations, delegate work, establish deadlines, and communicate expectations.
• Train staff on processes, procedures, and controls to support a variety of processes.
• Lead, train, and mentor AP staff.
• Assign tasks, set performance goals, and conduct regular evaluations.
• Resolve escalated issues related to invoice discrepancies or supplier concerns.
• Prepare and analyze reports related to invoice processing and aging.
• Monitor service levels, track metrics, and generate reports on team performance.
• Collaborate with internal departments to resolve invoice issues or disputes.
• Identify and implement process improvements to increase efficiency and accuracy.
• Support system upgrades, testing, and process automation projects.
• Assist with internal and external audits by providing relevant records and documentation.
• Oversee daily operations of the AP help desk, ensuring timely resolution of inquiries.
• Develop and implement process improvements to enhance efficiency and customer service.
• Act as an escalation point for complex issues from vendors and internal departments.
• Resolve payment discrepancies, invoice disputes, and vendor account issues.
• Maintain positive customer relationships through clear communication and issue resolution.
• Monitor and enforce internal controls to prevent fraud and maintain data integrity.
• Communicate process changes and updates to stakeholders clearly and effectively.
• Conduct regular team meetings to share updates and discuss performance goals/issues.
• Develop standard operating procedures (SOP).
• Participate in month-end closing processes within AP, when needed.
• Monitor unprocessed AP log for aging & exceptions.
• Support change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment.

Benefits

• Full-time position with competitive salary.
• Opportunities for professional development and career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Personal and Laundry Services
• Education Level: Bachelor's degree