Supervisor, A/R & Collections

SGS•Miami, FL

About The Position

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. On a daily basis assigns invoicing workload to the back-office accounts team, reviews, books and processes invoices for clients in ERP system, and monitors outstanding invoices. Reviews billing requests for completeness and readiness for invoicing. Collects credit card payments, supports cash application team to apply wire and check payments, and responds to inquiries regarding invoices, payments, and receivables. Prepares daily aging reports and periodic invoicing reports.

Requirements

Associate degree or similar (Finance/Accounting) (Required)
3-5 years of Accounts Payable/ Accounts Receivable experience (Required)
Intermediate to advanced level in Excel (Required)
Language Skills: English, Advanced level of knowledge (Preferred)
Mathematical Skills: Advanced level of knowledge (Required)
Reasoning Skills/Abilities: Intermediate level (Required)
Decisive, assertive, and detailed oriented (Required)
Excellent planning and organizing skills (Required)
Problem-solving (Required)
Teamwork (Required)
Customer service orientation (Required)
Excellent communication skills (Required)
Must take ownership of objectives and hold self-accountable (Required)
Applies judgment and acts according to the SGS standards of ethics and integrity (Required)
MS Office Suite (Outlook, Word, Excel, PowerPoint) – Intermediate user proficiency required. Must maintain adequate knowledge of technology relating to the position (Required)

Nice To Haves

Experience working with Oracle BOSS Financial system or other enterprise-level financial systems (Preferred)
Language Skills: English, Advanced level of knowledge (Preferred)

Responsibilities

Reviews billing requests from the operations team for completeness and readiness for invoicing
Prepares invoices in Oracle (BOSS) ERP system on same day billing request submitted by operations team (handles daily fluctuating volumes)
Ensures invoices are expediently and correctly sent (electronically) to clients
Credits invoices when necessary following the standard operating procedure
Serves as a key contact point on issues concerning receivables
Processes client credit card payments
Records all Check payments that are received, review for accuracy, and submits to bank
Supports central Cash Application Team to apply wire payments to invoices
Serves as a key contact point on issues concerning payments
Monitors the aging report to ensure clients with outstanding invoices are reminded to settle those invoices
Determine which clients are non-responsive and submit invoices to the collection agency
Prepares and submits the monthly deferred revenue report to Finance Department
Prepares daily, weekly, monthly, and quarterly invoicing reports
Prepares daily Aging report
Responds to internal and external inquiries regarding invoices and payments
Reviews customer payment terms request with GIS Manager and maintain a list of clients accorded payment terms
Initiates and implements departmental policies, goals, objectives, and procedures in coordination with the guidance of the Vice president, TFS US
Performs other duties as assigned