A/R Collections Specialist

Guardian Security Systems • Seattle, WA

20h • $27 - $29 • Hybrid

About The Position

The Accounts Receivable Specialist is responsible for managing the company’s incoming payments by ensuring accurate and timely invoicing, monitoring customer accounts and processing payments. Primary duties include tracking and recording payments from customers, resolving discrepancies, ensuring the timely collection of outstanding invoices and maintaining accurate financial records. 

The role requires close collaboration with the internal Collection team, as well as cross-functional coordination with sales, customer service, and finance departments.

Requirements

• High School diploma, GED or equivalent.
• Minimum 3+ years of experience in Accounts Receivable, Billing, or related accounting function.
• Flexible and reliable.
• Ability to problem-solve and work with little direction.
• Excellent time management, planning and forward-thinking skills.
• Has a positive and professional attitude.
• Excellent communication and listening skills.
• Must be organized and detail oriented.
• Proficient with MS Office Suite, particularly Word, Excel, Outlook.
• Internet savvy to navigate both internal and external sites.

Nice To Haves

• Experience in the security, construction, or service-based industry is a plus.
• Experience working with subcontractors is beneficial
• Familiarity with Sedona, the in-house accounting software, is a plus.

Responsibilities

• Record and reconcile customer payments, including checks, ACH, wire transfers, and credit card transactions.
• Monitor and reconcile daily payment batches with accounting records.
• Maintain organized records of invoices, payments and correspondence.
• Manage recurring billing schedules and update account information as required.
• Investigating and resolving billing and payment discrepancies, collaborating with other departments (e.g., sales, billing, customer service) to ensure accurate and timely resolution.
• Address and resolve payment discrepancies with customers.
• Reconcile customer accounts, research discrepancies, and resolve unapplied payment issues.
• Periodic reviews of non-recurring billing related to service, inspections, equipment sales and installations.
• Ensure correct sales tax is being applied to invoices.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED