Supervisor 3 (Civil Unit Supervisor)

State of Oregon • Oregon City, OR

11d

About The Position

Oregon Judicial Department (OJD) serves the public, and the people we serve may be facing challenging life circumstances, high levels of stress, or confusion about their next steps. The work you will do in this role directly affects the people in our community who come to the court to have their cases resolved. We need staff who want to have direct impact in their communities, value OJD's efforts to remove barriers to access justice services and enjoy a high level of customer service and interaction with the public. We are committed to building a diverse, inclusive team and encourage applications from candidates of all backgrounds to apply. We consider relevant work and past lived experience and education, plus any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position.

The Clackamas County Circuit Court is hiring a Civil Unit Supervisor (Supervisor 3). In this role… You will serve as liaison for the Civil/Small Claims/Landlord Tenant Unit with judges, court administrative staff, attorneys, litigants, and other governmental agencies for the purpose of explaining and interpreting policies, procedures, and actions and to authorize or take further action on the most difficult or complex matters. Supervising will be an important part of your role: you will assign, monitor, review, and evaluate the work of subordinate employees. You will facilitate and implement training/cross-training opportunities for staff, provide feedback and guidance for ongoing training and performance goals. You will also be responsible for coordinating the work of court employees and matters such as work schedules, recruitment, hiring, development of position descriptions, resolution of employee concerns, discipline, and performance evaluations. You will oversee daily operation of workflow tasks, establishing work priorities and adjusting to achieve work unit efficiency and effectiveness. You will be expected to prepare narrative and statistical reports and participate in leadership team meetings regarding the development of local court operational process, procedures, and policy to ensure court compliance with all applicable statutes, laws, and rules. This will include initiating procedural changes or applying changes to administrative regulations in areas supervised. You will also participate and provide input in developing short- and long-term goals. Lastly, you will serve as a member of various committees to foster and maintain relationships with external stakeholders and community partners. Assigned tasks may be changed to accommodate workload and organizational needs. Assigned tasks may be changed to accommodate workload and organizational needs. We welcome all candidates who are inspired by our work and mission .

Requirements

• The qualified candidate must have an associate’s degree in business, management, or a related field.
• Five (5) years of progressively responsible supervisory or staff-support experience.
• Qualifying OJD experience would be at the equivalent of Court Operations Associate or above.
• Note : Your recent experience must reflect staff support or supervision, directly or through lead workers, of staff performing a wide variety of clerical, analytical, and technical support duties.
• The supervisory experience must include most, or all, of the following: special projects, developing and updating policies and procedures, hiring or recommending hiring, training, assigning and reviewing work, evaluating performance, responding to staff concerns, and handling disciplinary actions.
• OR Any combination of education and experience equivalent to seven (7) years of experience that typically supports the knowledge, skills, and abilities for the position.

Nice To Haves

• Experience supervising staff, with demonstrated success in training, motivating, assigning and evaluating work, disciplining, and coaching.
• Experience managing operations, projects, or teams.
• Technical experience with proficiency using software programs, databases, and electronic file management.
• Communication experience to include direct service to the public/customers, explaining rules/policies/procedures/decisions or organizational practices.

Responsibilities

• Serve as liaison for the Civil/Small Claims/Landlord Tenant Unit with judges, court administrative staff, attorneys, litigants, and other governmental agencies for the purpose of explaining and interpreting policies, procedures, and actions and to authorize or take further action on the most difficult or complex matters.
• Assign, monitor, review, and evaluate the work of subordinate employees.
• Facilitate and implement training/cross-training opportunities for staff, provide feedback and guidance for ongoing training and performance goals.
• Coordinate the work of court employees and matters such as work schedules, recruitment, hiring, development of position descriptions, resolution of employee concerns, discipline, and performance evaluations.
• Oversee daily operation of workflow tasks, establishing work priorities and adjusting to achieve work unit efficiency and effectiveness.
• Prepare narrative and statistical reports and participate in leadership team meetings regarding the development of local court operational process, procedures, and policy to ensure court compliance with all applicable statutes, laws, and rules.
• Initiate procedural changes or applying changes to administrative regulations in areas supervised.
• Participate and provide input in developing short- and long-term goals.
• Serve as a member of various committees to foster and maintain relationships with external stakeholders and community partners.

Benefits

• We pay 95% to 99% of medical insurance premiums for full-time employees [OR up to 99% of medical insurance premiums for part-time employees], including mental health coverage.
• The hourly equivalent for this position is $43.70 - $67.78.
• [OR The annual salary for this position is $90,888 - $140,988.]
• 10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees), and other employee benefits such as optional insurances and flexible spending plans.
• OJD will pay you a 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees