Supervisor 2, Operations

Enlyte

7h•$26 - $30

About The Position

Drive Operational Success Through Leadership & Innovation Are you a dynamic leader who thrives on creating seamless, efficient operations while inspiring teams to deliver exceptional results? Join our organization as an Operations Supervisor and transform our operational landscape while driving customer satisfaction to new heights. Your Impact As our Operations Supervisor, you'll orchestrate the symphony of our center's operations—from logistics and facilities management to customer service and technical support. Your strategic vision and hands-on leadership will ensure operational excellence across all touchpoints, creating an environment where both team members and customers thrive. How You'll Transform Our Operations Strategic Leadership & Team Development Inspire and guide a diverse operations team toward exceptional performance and professional growth Foster a culture of continuous improvement, accountability, and customer-first thinking Operational Excellence & Innovation Identify opportunities to streamline processes and enhance operational efficiency Implement innovative solutions that anticipate challenges before they arise Develop strategic plans that align operational capabilities with organizational goals Ensure facility security and compliance with all relevant regulations and standards Customer Experience Enhancement Champion exceptional customer service standards across all operational touchpoints Transform customer feedback into actionable operational improvements Build strong relationships with key stakeholders and partners Business Growth & Development Collaborate with cross-functional teams to develop and implement new service offerings Drive cost-effective operations while maintaining quality and service excellence Contribute to long-term strategic planning for facility and service expansion What Sets You Up For Success Proven leadership experience in operations and customer service Track record of building and developing high-performing teams Strong problem-solving abilities with a solutions-oriented mindset Excellent communication skills across all levels of an organization

Requirements

Proven leadership experience in operations and customer service
Track record of building and developing high-performing teams
Strong problem-solving abilities with a solutions-oriented mindset
Excellent communication skills across all levels of an organization
People Leadership skills
Interpersonal communication
Time management
Conflict resolution
Decision-making
Problem solving
Adaptability
Collaboration
Customer service
Supervisory experience
Associate’s degree or 2+ years of leadership experience

Nice To Haves

Customer Service, Healthcare, or insurance industry experience.

Responsibilities

Inspire and guide a diverse operations team toward exceptional performance and professional growth
Foster a culture of continuous improvement, accountability, and customer-first thinking
Identify opportunities to streamline processes and enhance operational efficiency
Implement innovative solutions that anticipate challenges before they arise
Develop strategic plans that align operational capabilities with organizational goals
Ensure facility security and compliance with all relevant regulations and standards
Champion exceptional customer service standards across all operational touchpoints
Transform customer feedback into actionable operational improvements
Build strong relationships with key stakeholders and partners
Collaborate with cross-functional teams to develop and implement new service offerings
Drive cost-effective operations while maintaining quality and service excellence
Contribute to long-term strategic planning for facility and service expansion