Supervision and Security Agent

GCL•Inwood, NY

3h•Onsite

About The Position

Ready to turn your passion into a career? Do you dream of working in a dynamic and fast-paced logistics environment, supporting major events in sports, music, automotive, fine art, and film? Want the chance to collaborate with some of the biggest names in entertainment, media and luxury? Look no further! We’re looking for talented and passionate individuals like you to join our logistics team. The Rock-It Company is a market leader in two expansive logistics and project management sectors across the globe: live events, encompassing live music, sports and broadcasting, film and TV, and experiential events and exhibitions; and luxury goods, focused on fine art, automotive, and fashion. Rock-It, which began in 1978 serving Led Zeppelin, includes Rock-it Cargo, Rock-It Sports, Rock-It Productions, Rock-It Experiential, Dietl, CARS, Dynamic International and more. Rock-It’s premier team manages bespoke global logistics through end-to-end services including multimodal freight, event logistics planning, and custom storage and distribution solutions. This service delivery leverages an unparalleled global network with over 10,000 missions a year. Rock-It is the chosen provider for reliability and efficiency where failure is not an option for a customer’s most prized events and possessions. At our company, we believe that our people are our greatest asset. As the DIETL Supervision and Security Agent you will play a crucial role in an environment where our employees excel and feel valued. Join us in creating unforgettable experiences and driving success in a fast-paced, exciting industry. Apply today and be a part of a team that values teamwork, innovation, diversity, and excellence.

Requirements

Minimum of 2–4 years of professional experience in fine art logistics, air cargo operations, secure transportation, or a related field involving high-value or sensitive shipments.
Strong problem-solving abilities in fast-paced or time-sensitive environments.
Exceptional attention to detail with the ability to perform effectively under pressure.
Proven ability to collaborate effectively with diverse teams, including airline personnel, couriers, logistics partners, and teammates.
Ability to successfully pass a comprehensive background check and meet security clearance requirements as applicable.
Willingness and ability to work flexible and non-standard hours, including nights, weekends, and holidays, based on operational demands.
Possession of a valid driver’s license in good standing.

Nice To Haves

Familiarity with airport operations, aviation security procedures, and cargo handling protocols is preferred.
Prior experience within the fine art industry is preferred.

Responsibilities

Provide on-site airport supervision to ensure the secure, compliant handling of fine art shipments.
Meet and oversee shipments at airline cargo terminals through palletization, vehicle loading, or release to tarmac supervision.
Track and monitor all supervised inbound and outbound flights in accordance with established schedules.
Maintain supervision schedules and provide timely reporting, including written updates and photographic documentation.
Handle, tender, and verify required shipping and airline documentation.
Supervise pallet build-ups and breakdowns in accordance with fine art handling and shipping standards.
Provide professional courier assistance and act on the courier’s behalf throughout all stages of transport.
Transport couriers between airports, cargo terminals, warehouses, museums, galleries, and designated locations as required.
Maintain positive, professional relationships with airline personnel, ground crews, and logistics partners to ensure efficient operations.
Identify and resolve operational issues in coordination with internal shipping coordinators, including follow-car or convoy supervision as requested.

Benefits

Enjoy a generous PTO package with 18 vacation days, 2 floating holidays, 7 sick days, and 11 paid holidays annually.
Comprehensive medical, dental, and vision plans.
Employer contributions to your HSA if you choose a high-deductible health plan.
Access to convenient telemedicine through MDLive.
Mental health support through our Employee Assistance Program.
Secure your future with our 401(k) match.
Comprehensive employer-funded insurance (Basic Life, AD&D, Short-Term Disability, and Long-Term Disability).
Generous paid parental leave for all parents.
Grow professionally with Continuing Education Reimbursement.
Give back with Charitable Donation Matching.
Snag free tickets to client events (when available).
Join us for regular company events like birthday lunches, sports outings, volunteer opportunities, and more.
Customize your benefits with supplemental insurance (accident, critical illness, hospital indemnity) and pet insurance through MetLife.
Score potential discounts on home and auto insurance through Farmers Insurance.