SUPERVISING CLERK (DHS)

State of careers Rhode Island•City of Syracuse, NY

12h

About The Position

Within the Department of Human Services (DHS), to be responsible for the work of subordinates in an office, or to supervise the work of a subdivision of a centralized office unit engaged in performing a variety of customer service and clerical duties, to participate in the performance of such tasks; and to do related work as required.

Requirements

A working knowledge of office practices, commercial arithmetic and business English
The ability to make moderately complex arithmetical computations and tabulations accurately and with reasonable speed
The ability to plan, supervise and review the work of clerical staff
The ability to keep complex records and to prepare periodic reports from such records
The ability to interpret and apply departmental policies and procedures relating to work assignments
The ability to prepare clear and concise oral and written reports
The ability to establish and maintain effective working relationships with other employees and the public
Basic computer skills and working knowledge of Microsoft Word and Excel are required to perform the duties
Graduation from high school or high school equivalency (GED)
Employment in a position involving the exercise of independent judgement in the performance of varied clerical work of a difficult nature
Or, any combination of education and experience that shall be substantially equivalent to the above education and experience.

Responsibilities

Within the Department of Human Services (DHS), to be responsible for the work of subordinates in an office, or to supervise the work of a subdivision of a centralized office unit engaged in performing a variety of customer service and clerical duties, to participate in the performance of such tasks.
In accordance with established procedures, to supervise and participate in the work performed by staff engaged in performing a variety of customer service and clerical duties including but not limited to: greeting and registering customers into the eligibility system; verify and/or change non-financial data collection information, producing digital copies of documents, ensuring the quality of original and digital copies of documents, filing and indexing digital copies.
To prepare, verify and process requisitions, vouchers, claims and other records, forms or reports of a clerical nature related to fiscal activities, processing time, leave, travel, appointment, payroll or other personnel and related records, forms, or reports.
To prepare, verify, process and maintain other varied and important office records and reports. indexing and filing records, scanned documents, forms, reports, etc.
To proofread: assemble, compile, verify and analyze routine statistical clerical data, including the preparation of tables and charts prescribed by a superior.
To performing data to be used for mechanical tabulation.
To make telephone calls; perform receptionist duties such as receive visitors, provide information of a routine or non-technical nature, and/or refer to proper persons for requested information.
To process incoming and outgoing mail, document scanning, etc.
To supervise the processing of bulk mail.
To supervise and review the work of a subdivision of a centralized office unit engaged in performing a variety of customer services and clerical duties.
To do related work as required.

Benefits

For information regarding the benefits available to State of Rhode Island employees, please visit the Office of Employee Benefits' website at http://www.employeebenefits.ri.gov/.
Also, be advised that a new provision in RI General Law 35-6-1 was enacted requiring direct deposit for all employees. Specific to new hires, the law requires that all employees hired after September 30, 2014 participate in direct deposit. Accordingly, any employee hired after this date will be required to participate in the direct deposit system. At the time the employee is hired, the employee shall identify a financial institution that will serve as a personal depository agency for the employee.

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