SUPERVISING AMBULANCE DISPATCHER

Los Angeles County (CA)•Los Angeles, CA

70d

About The Position

The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its unified system of 23 health centers and 4 hospitals - and expanded network of community partner clinics - DHS annually provides direct care for 500,000 outstanding patients, employs over 23,000 staff, and has an annual budget of over $8.4 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Supervises the Ambulance Dispatchers in the Centralized Dispatch Unit of Patient Transportation Services. Supervises Ambulance Dispatchers and related personnel who are involved in arranging emergency and scheduled transportation for patients to and from County and non-County hospitals and institutions. Prepares daily work schedule of Ambulance Dispatchers. Recommends purchase of new equipment or modification of existing equipment and orders supplies. Operates radio equipment to maintain communication with ambulance and EMS Agency personnel. Performs and corrects data entry, prepares various reports, and utilizes computer equipment. Maintains records of patient transportation requests. In the event of a major emergency or disaster, participates as a member of the Departmental Operations Center, as needed. Performs duties of Ambulance Dispatcher on an emergency relief basis.

Requirements

Option I: One (1) year of experience at the level of Ambulance Dispatcher dispatching ambulances to and from a large number of locations throughout Los Angeles County and surrounding counties. Experience at the level of Ambulance Dispatcher is defined as: Dispatches ambulances, vans and other vehicles to transport patients to and from County and non-County hospitals and institutions.
Option II: Two (2) years of experience as an Ambulance Medical Technician.
To qualify under Option II, applicants must have County status as an Ambulance Medical Technician as evidenced by holding or having held such payroll title for the required time.
LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

Nice To Haves

Experience working with Computer Aided Dispatch software.
Emergency Medical Dispatch (EMD) certificate.
Any additional experience in excess of the Selection Requirements.

Responsibilities

Supervises the Ambulance Dispatchers in the Centralized Dispatch Unit of Patient Transportation Services.
Supervises Ambulance Dispatchers and related personnel who are involved in arranging emergency and scheduled transportation for patients to and from County and non-County hospitals and institutions.
Prepares daily work schedule of Ambulance Dispatchers.
Recommends purchase of new equipment or modification of existing equipment and orders supplies.
Operates radio equipment to maintain communication with ambulance and EMS Agency personnel.
Performs and corrects data entry, prepares various reports, and utilizes computer equipment.
Maintains records of patient transportation requests.
In the event of a major emergency or disaster, participates as a member of the Departmental Operations Center, as needed.
Performs duties of Ambulance Dispatcher on an emergency relief basis.

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