Communications Center Ambulance Dispatcher

Medical Express Ambulance Service•Skokie, IL

1d•Onsite

About The Position

Ambulance Communications Center – Dispatcher The Ambulance Dispatcher is responsible for proper deployment of resources and System Status Management. A preferred candidate will have EMS and Communications Center experience. The candidate must also have excellent communication and data entry skills. ESSENTIAL FUNCTIONS: Appropriate deployment of emergency and non-emergency resources. Interact with field personnel professionally over the phone and radio. Receive requests for ambulance transportation. HIPAA Compliance. Ability to make decisions consistent with policy and guidelines. Ability to think logically and quickly during an emergency.

Requirements

Experience in communications and customer service.
Good judgment and remain calm in high-stress situations.
Detail-oriented and able to perform clerical functions.
Must be able to read, write and comprehend the English language.
Communicate effectively, via telephone and radio to obtain and provide relevant information.
High School graduate or General Equivalency Diploma (GED).

Nice To Haves

Licensed EMT, EMD, or experienced EMS Dispatch (preferred).

Responsibilities

Appropriate deployment of emergency and non-emergency resources.
Interact with field personnel professionally over the phone and radio.
Receive requests for ambulance transportation.
HIPAA Compliance.
Ability to make decisions consistent with policy and guidelines.
Ability to think logically and quickly during an emergency.

Benefits

Competitive wages and benefits including; Blue Cross & Blue Shield Medical, Dental, and Vision Insurance
Pet Insurance
Disability Insurance through AFLAC
Paid Time Off
Tuition Reimbursement Available
401K with match
Uniform Allowance
Flexible Scheduling
Educational Opportunities & Sponsored Con-Ed
Membership to NAEMT
Supportive & Respectful Environment