Superintendent - Service

MURPHY TOWER SERVICE LLC•Springfield, TN

2d•Onsite

About The Position

Position Description: Superintendent — Service Business Unit: Service Schedule: May vary but typically Monday-Friday Travel: Requires 50-75% Position Type: Full-Time Job Description: Responsible for providing overall onsite management for construction and/or maintenance of telecommunication towers. Requirements KERA's: Key Essential Responsibility Areas for this position: Superintendent Supervise crew leads and hold crew accountable for quality, cleanliness and efficiency of assigned sited. Participate in site walks with clients and resolve all questions regarding Scope of Work as needed. Act as a liaison between the company and subcontractors, crew leads and technicians to make sure the project is completed to customer specifications. Review all service tickets for their area and determine if any special access is needed and/or equipment. (lifts, cranes, badges, etc.) Assist in ordering materials for each job as needed. Communicate ticket needs to crew lead, schedule manpower and start date. Assist Service Techs in developing a work plan to organize tasks and site. Perform onsite quality and safety audits. Make site visits to oversee progress, assist tech and crew as needed. Make sure all test equipment is working and being taken care of Manage shop location, including fleet, equipment, and shop maintenance. Schedule and maintain and service vehicle needs (if branch office) Supervise Service Techs and Top Hands Keep track of and return all customer assets (antennas, radio heads, etc.) Mentor and Coach newly placed Service Techs and Top Hands Provide bi-annual performance reviews techs. Other Duties as Assigned Other duties as assigned. Requirements: Employees will need to be able to perform the following: Knowledge, Skills, and Abilities: Minimum 3-5 years telecom construction and/or maintenance experience Experience in a leadership role preferred. Excellent communication skills — both verbal and written Basic computer skills Ability to manage time effectively. Great organizational skills Approachable by employees at all levels Educational Development and Qualifications: Bachelor's Degree in business, project management or equivalent experience Physical, Mental, and Visual Effort: Continuous speaking, hearing and visual effort. Requires standing, walking, and lifting frequently. Continuous mental and visual concentration requiring attention to detail and accuracy. Working Conditions: Typical construction work environment Typical shop environment Subject to outdoor (hot/cold) extremes, noise, wind, etc.

Requirements

Minimum 3-5 years telecom construction and/or maintenance experience
Experience in a leadership role preferred.
Excellent communication skills — both verbal and written
Basic computer skills
Ability to manage time effectively.
Great organizational skills
Approachable by employees at all levels
Bachelor's Degree in business, project management or equivalent experience
Continuous speaking, hearing and visual effort.
Requires standing, walking, and lifting frequently.
Continuous mental and visual concentration requiring attention to detail and accuracy.

Responsibilities

Supervise crew leads and hold crew accountable for quality, cleanliness and efficiency of assigned sited.
Participate in site walks with clients and resolve all questions regarding Scope of Work as needed.
Act as a liaison between the company and subcontractors, crew leads and technicians to make sure the project is completed to customer specifications.
Review all service tickets for their area and determine if any special access is needed and/or equipment. (lifts, cranes, badges, etc.)
Assist in ordering materials for each job as needed.
Communicate ticket needs to crew lead, schedule manpower and start date.
Assist Service Techs in developing a work plan to organize tasks and site.
Perform onsite quality and safety audits.
Make site visits to oversee progress, assist tech and crew as needed.
Make sure all test equipment is working and being taken care of
Manage shop location, including fleet, equipment, and shop maintenance.
Schedule and maintain and service vehicle needs (if branch office)
Supervise Service Techs and Top Hands
Keep track of and return all customer assets (antennas, radio heads, etc.)
Mentor and Coach newly placed Service Techs and Top Hands
Provide bi-annual performance reviews techs.
Other Duties as Assigned