Summer Teller

Pentucket Bank•Salem, NH

2h•Onsite

About The Position

Why join us this summer? Build real resume experience Develop customer service and communication skills you’ll use in any career Gain exposure to banking and financial operations Learn how to problem-solve and think on your feet in a professional setting Walk away with skills and experience that help you stand out in internships and post-grad roles Pentucket Bank is a community bank supported by the strength of our shared services organization, River Run, and banking affiliates Newburyport Bank and Rollstone Bank and Trust. Together, we shape the evolution of community banking through innovation and strong partnerships, while preserving the heartfelt service our customers value. Here, you will discover opportunities for professional growth, make a meaningful impact in your local community, and join a team that champions integrity, respect, teamwork, and continuous progress. Start with heart. The Summer Teller provides account services to customers by receiving deposits and loan payments, cashing checks, processing withdrawals, recording night and mail deposits, selling cashier’s checks and money orders, and answering questions in person or on telephone. Internship Duration: – Summer (June 2-August) Location: On-site with flexibility to float to other branches Employment Type: Temporary Full-time (40 hours per week)

Requirements

High school graduate or equivalent.
Strong computer skills, math skills, and attention to detail.
Operational knowledge of computers, printers, and scanners.
Six months of cash handling and customer service experience.

Responsibilities

Examine checks for negotiability, including endorsements, dates, legality and origination of document.
Completes all documentation requirements, including preparation of transaction tickets, scanning of daily work, and reporting as required by Bank Secrecy Act.
Cross-sell/refer bank products by informing customers of new services and product promotions; ascertaining customers’ needs; directing customers to a sales personnel or appropriate department.
Complete special requests by taking check orders, providing special statements, copies, and referrals.
Reconciles cash drawers by proving cash transactions in a timely manner; counting and packaging currency and coins; reconciling withdrawals and checks cashed and other transactions; always maintain cash drawer limits.
Complies with bank and security procedures by following all dual-control functions and all security procedures set forth by Security Officer. Complies with Funds Availability/Check Acceptance Policy. Follows all information security guidelines.
Represent the bank in a manner that maintains and expands positive relations with all customers, potential customers, vendors, and co-workers.
In addition to Teller responsibilities, may serve as Customer Service Representative, providing back-up to Teller Supervisor.
Always maintains customer confidence and confidentiality
Knowledge, understanding and compliance with all laws, government regulations, Bank and department policies and procedures related to the position.
Perform other duties as required.