Summer Staff - Hospitality Intern

Buckner International•Burnet, TX

1d•Onsite

About The Position

Join a friendly team of passionate individuals at Camp Buckner this summer! Be part of the Guest Services team as a Summer Staff Hospitality Intern , where you'll help create a warm and welcoming experience for our guests. You'll have the opportunity to support the guest services team in delivering a welcoming experience for guests by assigning rooms, addressing requests, and supporting retreat activities. Through this internship, you will gain exposure to assisting with housekeeping, food service, and facility setup, as well as serving meals and maintaining banquet operations. This role also involves responding to safety concerns, upholding camp policies, and working collaboratively with staff. This is a supervised, learning focused internship designed to provide hands-on experience in hospitality, guest services, and camp operations.

Requirements

High School Diploma (or G.E.D.) required.
Requires a current certification or the willingness to obtain and maintain certifications in CPR/AED for Professional Rescuers and Health Care Providers and Responding to Emergencies: First Aid from a Nationally Recognized Certification Program
Thrives in dynamic environments with the ability to manage multiple priorities.
Requires proficient ability to speak, read and write English.
Requires ability to understand and carry out detailed oral and written instructions.
Requires ability to speak clearly and make self understood effectively in face to face interactions; articulate with accuracy when speaking on the phone.
Requires ability to effectively communicate orally and in writing and speak in front of large groups; excellent public speaking and presentation skills required.
Requires ability to hear and receive verbal instructions, answer phones, communicate with people in situations with some background noise.
Requires ability to establish and maintain effective and appropriate working relationships with staff, vendors, campers, families, church groups, representatives, etc.
Requires ability to work under pressure and remain flexible as priorities change.
Requires ability to work under minimal supervision while exercising excellent professional judgment.
Requires ability to maintain confidentiality.
Requires recognition that the organization is a faith-based organization operating with a commitment to Christian principles.
Ability to use up to 50 pounds of force occasionally, and /or up to 25 pounds of force frequently, and /or up to 10 pounds of force continuously to move objects.
Work deals mostly with objects, equipment and/or machines where the seeing job is at or within arm’s reach. Depth perception and field of vision (peripheral) are of some importance.
Ability to stand, walk, stand and sit, sometimes for prolonged periods of time.
Requires ability to crawl, kneel, climb, bend, turn, twist, stoop, reach, grasp, push, pull and carry or otherwise manipulate objects.
Requires sufficient good health to properly discharge duties.

Responsibilities

Assist staff in welcoming guests, supporting room assignments and responding to guest needs.
Observe and assist staff in supporting retreat leaders and guests
Assist with housekeeping, food service, and maintenance tasks to enhance guest comfort.
Set up, clean, and prepare meeting facilities, helping ensure they meet guest requirements.
Assist staff with retreat activities and guest engagement.
Serve guests during meal times and support banquet hall operations as needed.
Assist with distributing guest feedback surveys and sharing results with the supervisor.
Report safety concerns to supervisors and follow camp protocols.
Act as a positive role model, upholding Buckner policies and regulatory requirements.
Work collaboratively with staff, attend training sessions, and participate in meetings.
Perform office tasks and support housekeeping, maintenance, and banquet operations as required.
Work nights and weekends as needed to meet business demands.
Complete additional assignments or special projects as directed.