Summer Programs Student Life Assistant

Berklee College of Music • Boston, MA

8d • $17 • Hybrid

About The Position

The Summer Programs Student Life Assistant (SPSLA) supports the student experience for Berklee Summer Programs by assisting with the planning, coordination, and execution of extracurricular programming. In the spring, this role helps prepare for summer events, housing-related activities, holiday programming, Berklee Onsite, and Aspire: Five-Week events. During the summer, the SPSLA works closely with housing staff and Student Life Assistant Managers to facilitate events, excursions, and student engagement opportunities, while assisting with program check-ins, customer service, and day-to-day operations. This role requires occasional early morning, evening, and weekend availability during the summer months. This position is a hybrid-modality position, with an increase of in-person work starting at the end of the spring semester.

Requirements

• Prior event planning and customer service experience is required
• Candidate must demonstrate: Professionalism and maturity
• Ability to work independently and manage tasks through prioritization
• Careful attention to detail and time management
• Strong communication and interpersonal skills
• Cultural sensitivity, honesty, and self-motivation
• A positive attitude and the ability to serve as a role model for peers
• Should be a self-starter and collaborative team member, as they will work both independently and alongside the Summer Programs Operations and Student Life teams
• Must be able to commit to 10-12 hours per week during the academic year, with an interest in increasing hours as allowed once summer break begins
• During the summer: must have availability for early mornings, evenings, and weekends to support check-ins and student events
• Should be proficient in: Google Suite - Google Sheets, Google Docs, Google Slides, Google Calendar Microsoft Suite - Excel, Powerpoint, Word

Responsibilities

• Assist with planning and coordinating student life events, summer holiday programming, Berklee Onsite, and Aspire: Five-Week extracurriculars
• Collaborate with Student Life Assistant Managers to execute events and coordinate chaperone assignments
• Support check-in events and processes by managing lines, answering questions, and troubleshooting issues
• Help organize and oversee student activities, excursions, and housing-related programming
• Provide customer service to students, families, and staff during events and check-ins
• Assist with administrative and operational tasks as needed, such as contacting vendors, answering phones, supporting program directors and staff, filing, photocopying, and ordering supplies, etc.
• Work early morning, evening, and weekend hours as needed during the summer to support programming

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees