Summer Operations Assistant

Texas Wesleyan University•Fort Worth, TX

56d

About The Position

Operations Assistants are responsible for overseeing summer housing groups that are utilizing residence halls and facilities. They are responsible for managing camp and conference operations including scheduling and managing groups that are arriving to campus and assisting with New Student Orientation Registration Days. They are also responsible for completing projects assigned by Residence Life Professional Staff. Due to the constant changes to the working environment in this position, additional duties may be added or retracted from the current job description at the time the need arises. The student will be informed upon changes.

Requirements

Must have and maintain both a cumulative and semester GPA of 2.5
Outstanding interpersonal and community building skills.
Strong customer service skills.
Effective team member participation and leadership.
Ability to resolve conflicts while being fair and consistent with students especially in discipline matters.
Ability to adhere to University and departmental policies and procedures.
Ability to be discrete in handling confidential matters, while complying with privacy (FERPA) regulations.
Ability to demonstrate a cooperative attitude.
Possession of organizational skills.
Ability to discern student needs and respond in a caring manner.
Ability to maintain composure in challenging situations or emergencies.
Ability to encourage others and participate in the community.
Knowledge and ability to complete given tasks and assignments thoroughly, appropriately, and in a timely manner.
Ability to ask questions to help solve issues, problems, and or conflicts.
Ability to Interpret and disseminate information and directives.
Ability to read and comprehend instructions, short correspondence, and memos.
Ability to write standard correspondence.
Ability to effectively present information in one-on-one and small group situations to current and prospective students and University employees.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to work with a rotating schedule consisting of weekends, late nights, and holidays.
Ability to complete all physical tasks as needed.

Responsibilities

Attend summer meetings each week.
Manage check-ins and triage issues.
Manage communication with all housing groups.
Manage placement for all housing groups.
Prepare materials and scheduling for all group check-ins including flyers, keys, etc.
Communicate camp dates, needs, and other necessary information to the staff.
Work with Residence Life Staff on any billing regarding camp and conference participants.
Communicate well with staff, parents, students, and camp leaders, and departments organizing housing groups.
Work on Facilities projects
Assist with the room key audit, preparation, and inventory
Assist in residence hall key audit
Attend and assist with New Student Orientation Registration Days
Assist in managing Facilities Assistant projects