Universal Music Group 2026 Summer Internship: Ecommerce, Merchandise & Retail Opportunities: (Multiple Locations: CA, NY, TN, PA)

Universal Music Group•Nashville, TN

1d•$15 - $25•Onsite

About The Position

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world. Bravado lives at the crossroads of music, fashion, and culture. We understand the power of smart merchandising and we know how to create products that spark organic, emotional connections between fans and artists. Our world class capabilities have made us the leading provider of consumer, lifestyle, and brand management services around the world. With teams in 40 countries, we create a tailored approach for every project — from creating new spaces in the market to bringing an artist’s creative vision to life. Bravado is about building brands and legacies that live on, beyond the music. Bravado is a division of Universal Music Group, the world leader in music-based entertainment. Famehouse is an award-winning global company with a modern approach to direct-to-fan marketing and e-commerce. With roots in the music industry, Famehouse works with artists, labels, events and brands to implement digital marketing, commerce and social media strategy to drive fan acquisition, engagement and sales. Since 2011, Famehouse has been a critical behind-the-scenes partner to the most successful players in the music and entertainment industry, helping clients navigate the ever-evolving digital world.

Requirements

Currently enrolled at an accredited two or four-year college/university in the United States, pursuing an undergraduate, graduate and/or law degree
Graduating between Spring 2026 - Fall 2028
Have access to housing and transportation within the designated city (We do not offer housing or transportation accommodations)
Legally authorized to work in the United States and will not require sponsorship for employment visa status, now or in the future (e.g., H1-B, OPT, etc.)
Commit to 20 - 40 hours per week (based on individual business area)
Marketing copywriting for campaigns
Test-and-learn mindset
Basic Photoshop skills (resizing, cropping, text updates, and color adjustments)
Genuine interest in music and fan communities
Consumer marketing experience/Understands "fan mentality"
Experience with digital marketing or ecommerce
Experience with web metrics
Copywriting or design experience
Comfortable with Photoshop
Knowledge of some email marketing best practices
Analytical skills with the ability to interpret data and translate insights into action
Culturally sensitive and able to navigate various stakeholders diplomatically as we work with markets from all over the world
High proficiency in Adobe Creative Suite (specifically Photoshop, Illustrator, and InDesign).
Strong conceptual thinking with a passion for music, culture, and fashion.
Knowledge of garment construction, printing techniques, and fabrication.
Comfortable working with presentation tools such as Keynote.
Working knowledge of Adobe Creative Suite, Keynote and / or PowerPoint
Collaborative & curious spirit
Interest in finance and accounting
Motivated to meet deadlines
Background in a client-facing role or working with external partners
Quickly learn new software systems & provide guidance to other team members how to use those platforms
Familiarity reading through contract agreements and legal documents
Working knowledge of Microsoft Suite, Adobe Creative Suite, and Canva
Excel proficiency
Data analysis
Adobe Creative Suite general knowledge
General interest in product development of apparel and apparel related products
Adaptable-someone who is able to adjust to changing priorities, deadlines and tasks with a positive attitude
Experience in Monday.com
Experience in product development or merchandising is a plus
Able to naturally take initiative and be adaptable to changing priorities on a daily basis.
Skilled in Adobe, Microsoft Excel
Out of the box thinker while also being analytical
Must love music and have gone to concerts
Strong attention to detail
Strong organizational skills and efficiency
Ability to multitask and meet tight deadlines in fast- paced, high-pressure environments
High level of integrity
Discretion in handling confidential information
Professionalism in dealing with senior professionals inside and outside the company
A “can-do” attitude
Knowledge of Microsoft Office (Word, Excel, PowerPoint)
Self-starter
Excellent communication skills
Eager to learn

Responsibilities

Support the build, testing, and scheduling of email and SMS campaigns
Assist with audience segmentation + journey setup, produce briefs, timelines, and post-send recaps aligned with artist and label goals
Prepare assets and copy (including basic Photoshop edits), propose tests, maintain documents and trackers, take meeting notes, and compile performance snapshots
Projects include administrative tasks & audits, contributing to Interscope Audience Development campaigns tied to releases, tours, and tentpole marketing moments, and delivering a summer capstone project
Strategy planning for growing artist/labels audience
Asset creation
Design and build emails and SMS messages
Copywriting
Build audience segments
Audits
Automations
Competitive Research
Assist on global CRM campaigns with end-to-end execution
Provide regular reporting on campaign performance, delivering insights and recommendations
Implement testing strategies, and iterate on campaigns to maximize engagement and conversions
Assist in designing original graphics for D2C, retail, tour and VIP channels across various styles
Help develop apparel and accessory products using original artwork and client designs, aligning with trends and fan demographics
Assist in mocking up apparel and accessory designs
Support the creation of artist branding elements such as neck labels, woven tags, hang tags, and packaging
Partner with Technical Art and Product Development teams to ensure designs are print/production-ready
Support the design process through research, inspiration/mood boards and creative briefs.
Assist in curating customized creative presentations for e-Comm, retail and tour.
Help design, update, and maintain company capability decks.
Assist with collection merchandising and managing the digital/physical libraries (samples, fabrics, trims)
Digital asset creation
Assisting with photo and video shoot preparation
Assisting Creative Strategy with research and briefing
Sample management
Talent scouting and trend research
Ad hoc creative administrative tasks
Billing: responsible for all invoices and credit memos. We also assist the credit department with all paperwork needed for collection of past due invoices or charge back from invoices.
Accounts Payable: responsible for onboarding vendors and coding invoices.
General Accounting/Finance: assist in supporting team month end close
Looking for candidates to assist with Sales invoicing
Accounts payable
Provide support to the finance/accounting team as needed
Drafting deal write-up summaries and chasing deal approvals via email
Updating and monitoring deal tracking logs on Monday.com
Developing presentation decks, one sheets, and other sales tools
Implementing new systems & guidelines for creative/product development
Assisting in miscellaneous office projects, i.e. merch giveaways, shipping samples, organizing storage closets, etc.
Input and maintain inventory data and analysis
Assist Logistics team and track delivery statuses for inbound and outbound product
Support Production Operations team with billing and goods receipt verification
Contribute to process optimization in various projects
Collaborate with Operations, Finance, Product Development and Brand Management departments
Coordinate meetings with internal and external teams
Ad-hoc Operations projects as-needed.
Help manage incoming and outgoing samples
Create and maintain data in sample trackers, buy sheets and various development tools
Organize and maintain sample closet
Organize and maintain sample drawers and collections in office
Issue sample POs and production POs to vendors with accurate costs, descriptions, SKUs, and units
Create SKUs, UPCs, item cards, and generate POs directly in Navision Citrix
Work regularly in Monday.com, updating boards with relevant production information for e-comm launches, INTL production orders, and overall product development tracking
Handle sample shipments and other shipment requests from management
Submit comp requests directly with the warehouse and manage progress
Create buy sheets using existing templates and update product information, costing, PO details, etc. in real time as information is received
Budget templates
Uniport
Excel spreadsheets
Communicating with road reps and other teams
Shipping via FedEx/UPS/etc.
Monday.com databases