Summer Internship, Senior Associate

60 Decibels

20d•Remote

About The Position

60 Decibels is a tech-powered impact measurement company that makes it easy to listen to the people who matter most. We've been in business as an independent entity since early 2019, when we spun out of the global Impact Investor Acumen. We believe that the best way to understand social impact is by talking to the people experiencing that impact. It sounds obvious when you say it, but that is not the typical practice for many impact investors, corporations and foundations working to create social change. We collect social impact data directly from beneficiaries (customers / employees / suppliers) using our network of 1000+ trained research assistants in 75+ countries. We do it quickly and without the fuss typically associated with measuring social impact. Our research assistants speak directly to customers to understand their lived experience; and our team turns all this data into benchmarked social performance reports, with accompanying insights, to help our clients demonstrate and improve social performance. By making impact measurement simple, scalable, and comparable, we not only enable organizations to improve their products and services; we also help transform what it means to credibly measure impact, ensuring that the voices of those who matter most are always part of the story. About the role: This is a 10-week minimum summer internship designed for experienced professionals who want to apply their skills at the cutting edge of social impact measurement. The role sits within our Services Team and combines client management, research strategy, data analysis and insight delivery. You will work directly with some of the world’s most exciting impact-driven organizations and have real autonomy in shaping how we deliver value. This role can be based remotely, although in-person candidates are preferred, subject to the candidate having the necessary work authorization. We have offices in New York, London, Bengaluru, and Nairobi.

Requirements

First and foremost, you bring compassion and dedication to this work because it matters to you.
You have an excellent eye for detail, thrive in an environment where you are juggling multiple things at once, and take personal accountability seriously: i.e. when you say you’re going to do something, you do it.
A graduate degree, or current progress toward one, in business, international development, public policy, or a related field (for example an MBA, MPA, MPP, or MA) is strongly preferred.
A natural affinity towards data, and a high level of proficiency with analysis.
Fluency and confidence using AI tools (e.g. Claude, ChatGPT, Copilot, Gemini) to support research, analysis, writing and workflow automation. You don’t need to be an engineer, but you should be an enthusiastic and resourceful user of AI in your daily work.
An orientation towards, and passion for, ‘client-delight’: you are always asking yourself ‘what can we do to improve our customer/client experience?’.
Excellent PowerPoint and Excel skills. High levels of comfort with new technology and software.
Superb communication skills, both verbal and written.
Great core skills of problem solving, teamwork and project management. And great soft skills, plus the understanding that they’re not really “soft” at all.
Comfort in a fast-paced, entrepreneurial environment; awesome ability to prioritize and manage multiple workstreams; general interest in and orientation towards technology.

Responsibilities

Oversee end-to-end project execution, keeping a close eye on quality, timeline and alignment with client needs.
Contribute to final deliverables by shaping insights, adding context, and ensuring recommendations speak to what matters most for each client.
Use AI tools (such as Claude, ChatGPT and other emerging platforms) confidently and creatively to accelerate research workflows, improve data analysis, and enhance the quality of deliverables.
Contribute to the growth of 60dB by finding creative new ways to present our findings, and identifying new survey methods and business development opportunities.
Understand client learning goals, tailoring projects to deliver on their priorities, and thinking outside the box on how 60dB can add value and grow their impact.
Design surveys and research approaches to meet client needs, and present analysis and data in a way that helps clients take action and make better decisions.