Summer Intern

Four Winds Casinos Career Site•New Buffalo, MI

11d

About The Position

SUMMARY: Responsible for all duties assigned by department in which the internship is being completed. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Attends all required training classes in the Summer Intern program. Performs all tasks assigned within respective department in an accurate and timely manner. Maintains knowledge and adherence to Four Wind’s policies and procedures. Acts as an ACES and T.R.I.F. role model, reporting to assigned shift on time, fostering a positive and enthusiastic work environment for all employees. Builds relationships with other departments, encourages teamwork, and respect, while providing excellent guest service. Listens to, evaluates and handles guest comments in a way that satisfies the guest to their satisfaction. Is held accountable for confidentiality and accuracy of departmental/company records and reports. Works in and ensures a clean, sanitary, safe, and organized environment. Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance policies. Attends all meetings in the identified department. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Promotes the following within the department and among all employees: Creates atmosphere of FUN for all casino guests. Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times. Instills an atmosphere that encourages employees to share ideas, discuss concerns and resolve conflicts. Retains employees through involvement in employee training and development. Explains why we do things, in advance of doing them. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

High school diploma or General Education Degree (GED) required.
Must be enrolled or attending an accredited College/University.
Strong organizational and communication skills required.
This position requires a Level 2 Gaming License.
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.
Ability to respond to common inquiries from other employees or guests.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply common sense reasoning to variety of situations.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to deal with problems involving a few concrete variables in standardized situations.

Responsibilities

Attends all required training classes in the Summer Intern program.
Performs all tasks assigned within respective department in an accurate and timely manner.
Maintains knowledge and adherence to Four Wind’s policies and procedures.
Acts as an ACES and T.R.I.F. role model, reporting to assigned shift on time, fostering a positive and enthusiastic work environment for all employees.
Builds relationships with other departments, encourages teamwork, and respect, while providing excellent guest service.
Listens to, evaluates and handles guest comments in a way that satisfies the guest to their satisfaction.
Is held accountable for confidentiality and accuracy of departmental/company records and reports.
Works in and ensures a clean, sanitary, safe, and organized environment.
Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance policies.
Attends all meetings in the identified department.
Creates atmosphere of FUN for all casino guests.
Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.
Instills an atmosphere that encourages employees to share ideas, discuss concerns and resolve conflicts.
Retains employees through involvement in employee training and development.
Explains why we do things, in advance of doing them.