Summer Intern - Platform Consulting & Support
About The Position
Ingram Micro is a leading technology company for the global information technology ecosystem, playing a vital role in the worldwide IT sales channel by bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. The company's market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set it apart. Ingram Micro is seeking a Platform Consulting and Support Intern to join a 10-week PAID Summer Internship Program. The program is designed for college and university students ready to expand their skills and apply them to meaningful work within a global organization, and includes cohort activities such as learning & development trainings, executive speaker sessions, and other networking opportunities.
Requirements
- Actively enrolled in an accredited college/university program, or recently graduated (within the last semester or quarter) from an accredited college/university program
- Efficient in Excel and able to work with and interpret large data sets
- Interest in tech platforms, APIs, automation, etc
- Strategic, interested in digital transformation, platform ecosystems
- Operations minded
- Strong communication skills to clearly summarize data and findings, with strong written and presentation abilities
- Attention to detail, organized, and proactive
Nice To Haves
- Juniors or seniors are preferred
Responsibilities
- Support Platform Success Consultants (PSCs) as a day-to-day “inside” support person to increase PSC leverage
- Perform customer digital adoption analysis by analyzing customer platform usage data to identify opportunities
- Assist in opportunity identification and prioritization to proactively identify accounts where intervention could drive measurable value
- Provide integration and API pipeline support to maintain visibility into the team’s integration pipeline
- Help PSCs prepare for customer engagements through customer preparation and research
- Monitor progress against key team objectives through performance and reporting tracking
- Support the team in capturing and organizing repeatable best practices through process/playbook development
Benefits
- healthcare benefits
- paid time off
- parental leave
- a 401(k) plan and company match
- short-term and long-term disability coverage
- basic life insurance
- wellbeing benefits
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Number of Employees
5,001-10,000 employees
