Summer Intern - Partnership Marketing (Omaha, NE)

First National Bank•Omaha, NE

2d•Onsite

About The Position

At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success. Summary of the Job: The Intern role is accountable to develop core skills and working knowledge of FNBO business practices and operations through educational sessions, straightforward projects, and other duties requested by the manager. About This Role: Responsibilities Participate in corporate internship program activities such as educational workshops, social events, and community outreach.

Requirements

Must be a current university student or recent graduate with pursuing a degree in Business and/or Marketing.
Undergraduate GPA of 3.0 or higher
Possess leadership skills
Working knowledge of Microsoft Office
Candidates must possess unrestricted work authorization and not require future sponsorship.

Responsibilities

Attend and participate in required internship educational sessions to develop and enhance core skills, industry knowledge, and key system and process understanding (as available)
Participate and/or lead the completion of assigned short-term projects, as requested by manager
Work with manager to develop, implement and complete a development plan, intended to identify educational opportunities in the organization aligned with interests
Cardholder Retention Program Development – est. 75%
Research and evaluate Customer Care capabilities to support cardholder retention efforts when customers call to close their credit card accounts
Collaborate with Account Executives (AEs) and Strategy team to identify retention opportunities across partnership portfolios
Analyze portfolio-specific needs and recommend tailored retention strategies for each partnership program
Support the development and documentation of retention program framework, including processes, talking points, and success metrics
Assist in building business case presentations for proposed retention initiatives
Participate in cross-functional meetings with Lifecycle, Strategy, and Customer Care teams
Strategic Analysis and Program Support – est. 25%
Conduct competitive research on industry best practices for credit card retention programs
Assist with data analysis to identify key drivers of cardholder attrition
Support creation of program documentation, process flows, and implementation roadmaps
Contribute to special projects as assigned by the Lifecycle team