Summer Intern, IT Infrastructure

Sony • Nashville, TN

1d

About The Position

At Sony Music Publishing (“SMP”), we believe every voice matters. We are the #1 global music publisher, advancing the artistry of the world’s greatest songwriters and composers for over 25 years. We keep songwriters at the forefront of everything we do, and design our suite of services to amplify opportunities, build connections, and defend their rights. Our roster benefits from an international team committed to providing support at every career stage. From classic catalogues to contemporary hitmakers, history is always being written. We are a part of the Sony family of global companies. Learn more about SMP at https://www.sonymusicpub.com/en. Why join Sony Music Group? Here at Sony Music Group, we are shaping what’s next in a way that creates impact. Forging powerful new ideas at the heart of music, technology, and culture that entertain and move people. This is your opportunity. Part of a global community, united by individual passion, rising to that challenge every day. Adapting at pace and supporting one another, inspired to influence the future. For the benefit of you, our people; our creators, our business, and wider society too. Be a part of an organization that is creator first. Committed to fueling excellence and always imagining more, while fostering a supportive culture, one where we elevate each other and act responsibly. Job Purpose: We are seeking an enthusiastic Infrastructure Intern to assist with our laptop refresh initiative. This role will support the IT Infrastructure team in deploying new devices, ensuring smooth transitions for end-users, and maintaining accurate asset records. The intern will gain hands-on experience in hardware lifecycle management and enterprise IT operations.

Requirements

• Currently, pursuing a degree in Information Technology, Computer Science, or related field.
• Basic understanding of Windows operating systems and common productivity tools.
• Strong attention to detail and organizational skills.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Basic IT troubleshooting skills.
• Knowledge of hardware components and imaging processes.
• Strong interpersonal and communication skills.

Nice To Haves

• Familiarity with imaging tools and hardware setup is a plus.

Responsibilities

• Prepare and configure laptops according to corporate standards (imaging, software installation, security settings).
• Coordinate with end-users to schedule device swaps and assist with data migration.
• Validate inventory and update asset management systems.
• Perform basic troubleshooting during deployment and escalate issues as needed.
• Ensure proper disposal or return of old equipment in compliance with company policy.
• Document processes and contribute to continuous improvement initiatives.
• Others assigned duties as required within the infrastructure area.

Benefits

• You join an inclusive, collaborative, and global community where you have the opportunity to fuel the creative journey and learn something every day
• A collaborative culture designed to foster productivity, creativity, and teamwork
• Practical experience in IT infrastructure operations.
• Networking opportunities with IT professionals.
• Potential pathway to future employment opportunities.

What This Job Offers

• Career Level: Intern