IT Infrastructure Intern

Banner Engineering Career • Minneapolis, MN

5h • $23 - $29 • Onsite

About The Position

The IT Infrastructure Intern will support the IT Infrastructure team in maintaining, monitoring, and improving enterprise network, server, and storage environments. This internship provides hands-on experience with core infrastructure technologies while working alongside experienced engineers in a production environment.

Requirements

• Currently pursuing a degree in Information Technology, Computer Science, Engineering, or related field
• Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VLANs)
• Familiarity with Windows Server, Linux, or virtualization fundamentals
• Strong interest in IT infrastructure, networking, and systems engineering
• Ability to learn quickly and follow technical procedures
• Strong communication and documentation skills

Nice To Haves

• Exposure to VMware, Azure, AWS, or Google Cloud
• Basic scripting knowledge (PowerShell, Bash, or Python)
• Familiarity with storage concepts (RAID, snapshots, backups)
• Understanding of cybersecurity fundamentals
• Prior internship, lab, or homelab experience

Responsibilities

• Network Support
• Assist with monitoring and troubleshooting LAN, WAN, and Wi-Fi connectivity issues
• Support network devices including switches, routers, firewalls, and access points
• Help document network diagrams, configurations, and standard operating procedures
• Assist with patching, firmware upgrades, and basic network changes under supervision
• Support VPN connectivity and basic network security tasks
• Server Support
• Assist in managing physical and virtual servers (Windows and/or Linux)
• Support virtualization platforms (e.g., VMware, Hyper-V, or cloud-based VMs)
• Help with server health monitoring, patching, and backup verification
• Assist with user access requests, Active Directory tasks, and basic system administration
• Participate in server builds, decommissioning, and lifecycle documentation
• Storage & Backup Support
• Assist with enterprise storage systems (SAN, NAS, or cloud storage)
• Support backup and recovery operations, including monitoring backup jobs
• Help track storage capacity, usage, and performance metrics
• Assist in testing data restores and documenting backup procedures
• Cybersecurity Support
• Assist in daily cybersecurity monitoring and alert follow-up
• Maintain and update IT asset inventory for security compliance
• Participate in SOC (Security Operations Center) meetings and provide support as needed
• Follow up on security awareness training and ensure completion tracking
• Support basic security operations tasks such as account monitoring, endpoint checks, and compliance adherence
• General IT & Operations Support incident and request management through the IT ticketing system
• Assist with infrastructure documentation and asset tracking
• Participate in change management, maintenance windows, and project work
• Collaborate with cybersecurity and cloud teams as needed
• Follow IT policies, security standards, and compliance requirements

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed