Summer Intern, Community Management

e.l.f. BeautyNew York, NY
8d$20 - $20Hybrid

About The Position

The Summer Intern, Community Management will support day-to-day community engagement across e.l.f.’s social platforms, helping the brand show up in real time through thoughtful, responsive, and culturally aware interactions. This role is highly hands-on and fast-paced, focused on fan and creator engagement, trend monitoring, and insight sharing—while supporting growth across both established and emerging channels.

Requirements

  • Must be available for the full internship period: June 1st - August 28th
  • Must be able to work at least 18 hours per week
  • Must be based in the New York area with availability to be in-office 2–3 days per week
  • Currently attending a two- or four-year university and pursuing a degree in English, Journalism, Marketing, Communications, or a related field
  • Currently a sophomore or junior in college
  • Strong interest in social media marketing and community engagement
  • Excellent written communication skills, including copywriting, editing, and proofreading
  • Strong knowledge of TikTok, Instagram, Facebook, X (Twitter), LinkedIn, Pinterest, Reddit, YouTube, and emerging platforms
  • Strong multitasking and time-management skills
  • Passion for beauty, culture, and digital communities

Responsibilities

  • Support communications across e.l.f.’s social media platforms, including Instagram, TikTok, YouTube, Facebook, X (Twitter), Pinterest, Snapchat, and Reddit
  • Actively engage with the community by liking, commenting, and responding to messages and mentions
  • Take an agile, rapid-response approach to online customer interactions
  • Partner with Customer Service to support questions related to product orders and promotions
  • Coordinate fan outreach and product seeding out of the New York e.l.f. offices
  • Identify new content opportunities, trends, and conversation starters across social platforms
  • Pull weekly and monthly community insights and performance metrics for cross-functional tracking and reporting
  • Share weekly updates on trending conversations, feedback, and recurring complaints across brand and competitor channels
  • Support routine community workflows while remaining nimble and adaptable to emerging needs
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