Summer Housing Assistant (Student Position at Queens College)

Capstone on Campus Management LLC•New York, NY

1d•$17•Onsite

About The Position

A Summer Housing Assistant (CA) is responsible for supporting the Residence Life & Housing staff in various functions and providing customer services that support summer students, guests, and conference participants.

Requirements

High School diploma
Be a current student at Queens College or another CUNY institution.
Be in good standing with Queens College or your home institution and the Summit Apartments.
Demonstrate proficiency in verbal communication and possess strong customer service skills.
Must have troubleshooting skills and a willingness to learn.
Applicant must be able to work both independently and as a team member.
Applicants must understand and work with a diverse population.
Applicants must be able to lift and move at least 25 pounds and perform walking rounds in and between the building.
Must reside in the assigned area for employment in The Summit Apartments.
Knowledge of basic office equipment (telephone, computer, copier, and fax machine) and knowledge of Microsoft Office.

Responsibilities

Work scheduled shifts in Housing Office.
Serve on duty rotation and assume duty responsibility on varying days including weekdays, weekends, holidays, and evenings
Provide support for summer residents and conference attendees by managing check-in and checkout processes and addressing inquiries
Serve as primary point of contact for summer residents in emergency situations
Manage and complete reports including incident reports, occupancy reports, damage billing, surveys, and reporting maintenance issues.
Complete various administrative tasks such as filing, organizing, shredding, distributing print materials, inventorying supplies, creating posts/signs, etc
Assist with tasks such as inventorying linens, laundering, and sorting linens, setting up spaces, turning over spaces once guests have departed, and packaging linens at the end of the summer.
Hold community programs for summer resident participants.
Assist with room condition reports prior to Move-In and after Move-Out.
Conduct health ,safety, and maintenance inspections as scheduled and follow-up accordingly.
Report maintenance concerns in a timely manner
Complete other administrative and facility management responsibilities as assigned.