Summer Customer Service Representative
About The Position
As a Customer Service Representative, you will serve as the main contact for the public swimmers of Paramount and the families participating in the Premier Swim Academy programs. Your primary duties revolve around ensuring precision in check-ins, maintaining a structured approach to swim lessons, and providing adept assistance to patrons for inquiries, concerns, or necessary account modifications. This role demands a steadfast commitment to accuracy, efficiency, and professionalism in order to uphold the standards expected in such a responsible position.
Requirements
- Ability to obtain and maintain a StarGuard Elite Basic Life Support certification
- Must have availability from 12p-7p Friday, 9a-5p Saturday, and 12p-4:30p Sunday
- Reliability and commitment to scheduled shifts
- Comfortability communication with both adults and children
- Must have the ability to lift 50 lbs. and stand for 8 hours
Nice To Haves
- Have prior swim customer service experience
- StarGuard Elite Basic Life Support Certification
- Morning, weekday, and/or weekend availability
- Bilingual in both English and Spanish
Responsibilities
- Assist all opening and/or closing procedures at the facility
- Ability to learn and execute all front desk admin duties
- Being proactive and looking for ways to improve class fill rates and family happiness
- Contributing to team culture by participating in team events and cultivating a positive atmosphere
- Proficient in all technology platforms utilized by Premier Aquatics
- Maintain a high level of customer service to patrons
- Ensure that all rules and appropriate safety measures are stated and communicated clearly
- Know all swim programs, events, and other activities that occur at the Paramount Aquatic Center
- Attend quarterly in-service training programs
- Perform other duties as assigned
Benefits
- Exciting Opportunities: Immerse yourself in a career that's not just about lifeguarding – it's about creating memorable experiences by the water.
- Professional Development: We love to promote from within! You may be given the opportunity to elevate your skills with our exclusive leadership training and safety credentials, designed to boost your career and set you apart.
- Build Your Resume: We're not just offering a job; we're offering a pathway to enhancing your resume and college applications. Make a splash with the right experience!
- Team Spirit: Join a community of like-minded individuals who share your passion for water safety and having a great time while doing it.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
51-100 employees
