SUMMER COLLEGE INTERN - L&D Technology & Process Improvement

City of New York • New York, NY

1d • $18

About The Position

The New York City Mayor’s Office of Management and Budget (OMB) seeks a Technology & Process Improvement Intern to join our small L&D team. High-impact role: Unlike typical internships, you'll work like full-time staff during our busiest season. Expect meaningful responsibilities supporting training programs that strengthen skills across 500+ OMB employees with just our small core team.

Requirements

• Undergraduate interns must be currently enrolled or accepted into an accredited college or university.
• Strong analytical, research and communications skills are required.
• Candidates must have familiarity in MS Word and Excel
• As of June of the Program year the prospective intern must be a student matriculated in a college or be a recent college graduate (winter/spring term of the Program year).

Nice To Haves

• Strong Excel + Microsoft 365 proficiency (Outlook, PowerPoint, Teams).
• Technical curiosity; quick to learn new systems.
• Interest in making work faster/easier (streamlining workflows).
• Analytical mindset focused on data accuracy and efficiency.
• Basic web development or SharePoint skills.
• Strong interpersonal, written/oral communication skills.
• Proactive with exceptional organizational, research, analytical, and creative
• Video editing for training footage.
• Graphic design for process diagrams/visuals (Canva, Figma).
• Keeping projects on track (juggling deadlines, team coordination).
• HTML or basic coding.
• Data analytics tools (Power BI, etc.).
• Prior SharePoint or Power Automate experience.

Responsibilities

• Use Excel/Microsoft 365 to track training data and metrics.
• Maintain tracking sheets/lists/dashboards for L&D programs.
• Support Power Automate workflow improvements (training provided).
• Streamline workflows and make processes more efficient.
• Document processes; create team guides/checklists.
• Assist with video editing workflows or media asset organization.
• Help with basic data analysis and reporting for learning activities.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees