Summer Camp HQ (Admin and Customer Service) - Alexandria
About The Position
At Steve & Kate's, we put radical trust in kids so that they learn to trust themselves. Campers choose minute-to-minute how to spend their time because making decisions today helps to build the self-confidence they’ll need to wrangle unknowns tomorrow. We value empowering our staff to be their whole authentic selves because everyone in our community needs to feel included! Sound like something you can get behind? If so, we're looking for team members who are motivated babysitters, teachers, coaches, students, athletes, artists, and anyone ready to play hard and be goofy. As a Steve & Kate’s staff member, you’ll sharpen your inherent leadership skills, learn some new ones, and collaborate with interesting people, all while immersing yourself in creativity and play. Camp HQ is a fast-paced environment where there’s non-stop engagement with kids, parents, and staff. This isn’t your typical office job, so erase the visions of cubicles and bad coffee from your mind. You will need strong organizational, time management, and interpersonal skills in order to prioritize a broad range of responsibilities throughout the day:
Requirements
- At least 21 years of age.
- First Aid & CPR Certified prior to Day 1 of Camp.
- Endorsement or Bachelor's Degree in a child-related field
- 6 months of Supervised Programmatic experience
- This position requires the employee to comply with all applicable federal, state, local, Steve & Kate's Camp, Bright Horizons’, and client site requirements concerning immunizations, employment physical/screening, and health and safety training. If hired, you will work in person in a schooled-aged camp setting to provide supervision, care, program delivery, and services per Steve & Kate's Camp and Bright Horizons’ policies, procedures and guidance, in compliance with any applicable laws and regulations, and in a manner that will ensure the safety of children in Steve & Kate's Camp's care and the employee.
- Steve & Kate's Camp and Bright Horizons comply with all laws that require reasonable accommodations for qualifying disabilities and/or pregnancy-related limitations.
- Maintain and follow all safety and health rules of the location.
- Organize and maintain clean and accessible activity spaces.
- Assist in camp set-up and breakdown during move-in and out weekends.
Nice To Haves
- Experience in administrative records management or a Bachelor’s/Graduate degree
Responsibilities
- Greeting, checking-in, and checking-out campers as they arrive and leave using our custom-built camp management software
- Welcoming visitors on-site, ensuring site security, and maintaining a clean and organized office space
- Fielding inbound emails and phone calls, as well as calling parents/guardians and sometimes having to navigate sensitive conversations regarding injuries, accounts, and behavioral issues
- Chatting with and helping to re-engage campers who wander into HQ looking for their next adventure and adding individualized notes to camper accounts about daily events
- Managing our First Aid station, which includes administering and documenting treatment of injuries and other medical issues
Benefits
- Where local regulations mandate, this position is eligible for sick time.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
