Summer Business Intern

Ace Handyman Services West Oakland & Wayne County•Commerce Township, MI

7d•$17 - $17

About The Position

Are you looking for a fast-paced and engaging summer experience? Are you interested in an entrepreneurial environment focused on rapid growth where many hats are worn and you will have a meaningful and visible impact on performance? Join our TEAM at Ace Handyman Services! We are a national leader in the home improvement and home repair services industry by designing our business around the needs of our customers. As we continue to grow, we are looking for highly organized and motivated candidates just like you to support our growth strategy and help to ensure efficient and smooth daily operations. You will have two core functions in this role: Sales Operations Support - you will manage inbound leads, utilizing our CRM to account for all customer inquiries; process sales reports; and interact directly with customers to ensure each one gets immediate attention. We have a high volume call and lead environment that requires the winning candidate to multitask and be both fast and accurate in data management as well as be a fun and positive communicator. Second, you will work on strategic projects directly with the Owner which may include work to refine our business processes, develop strategies for new product/project areas, or evaluate our current operations for improvement potential. This is a great opportunity for you to gain valuable and applicable experience in an entrepreneurial environment and to apply your skills to a job in which you will face different challenges and solve new problems each and every day. We offer competitive compensation and the chance to work with a national organization that still maintains the flexibility and tight-knit feel of a locally owned and independently operated franchise. If this sounds like the kind of summer experience you’ve been looking for, and if you meet our qualifications, we want to talk with you. Contact us today! Here is just some of what we have to offer: Competitive pay at $17 per hour Energetic and fun work environment Responsibility right from day one

Requirements

We are looking for energetic, eager learnings with strong multi-tasking skills who are capable of managing a large volume of work both efficiently and with accuracy.
It is also important that you display excellent verbal and written communication skills as well as the ability to interact effectively with both customers and our craftsmen.
You will also need a positive, solution-focused, can-do attitude and be quick on your feet.
Exceptional verbal communication skills
Demonstrated service orientation
Highly computer literate with proficiency in multiple technologies including the the MS Office suite, MS Teams, standard CRM tools, and
Strong attention to detail
Great multitasking and prioritization skills
High school diploma or GED.
Minimum of one year college experience.

Nice To Haves

Customer-facing experience, a plus

Responsibilities

Internal consultant. Working with the owner: Identify areas of potential improvement if operational or financial efficiencies
Evaluate and utilize the newest technologies to improve systems and processes
Implement and execute agreed changes targeted to enhance growth and profitability
Sales Operations Support
Utilize our CRM to record customer leads and their project needs
Conduct daily operations reporting
Responding to customer reviews and categorizing customer leads
Optimize our daily operating schedules and communicate any changes to customers and our field team.