Summer 2026 Intern - Applied AI Strategy & Research

Salesforce • San Francisco, CA

3d • $44 - $53

About The Position

As an Applied AI Strategy & Research intern in the Office of the CEO, you will work at the intersection of artificial intelligence, automation, and customer engagement—with a focus on Agentforce. Collaborating closely with AI research, Agentforce, and product teams, you will have significant exposure to Salesforce leadership as you explore how AI-driven agents, automation, and intelligent workflows enhance customer experiences and enterprise solutions. This internship is designed for high-achieving undergraduates passionate about AI, research, and business transformation. You will gain hands-on experience in AI research, customer insights, and strategic initiatives, contributing directly to the future of AI-powered customer engagement at Salesforce.

Requirements

• Current Sophomore / Rising Junior: You have an expected graduation date between December 2027 and June 2028 pursuing a Bachelor's degree in Computer Science, Engineering, Mathematics, Business, or a related field.
• Passionate about AI, technology, and business strategy.
• Strong analytical and research skills with the ability to synthesize complex AI concepts into actionable insights.
• Excellent communication and presentation skills, with the ability to work cross-functionally.

Nice To Haves

• Some exposure to AI/ML concepts, coding (Python, TensorFlow, etc.), or technical coursework is a plus but not required.
• Prior experience in research, strategy, or business analysis (internships, coursework, or personal projects).
• Interest in AI ethics, sustainability, and the broader implications of AI on society.

Responsibilities

• Conduct market, applied AI research, and competitive analysis on Agentforce and AI-driven customer engagement solutions.
• Collaborate with Agentforce teams to build and explore AI agents, automation, and enterprise AI applications.
• Analyze customer interactions with AI to improve Agentforce’s ability to enhance customer experiences and operational efficiency.
• Translate customer insights into product recommendations for the CEO’s office and executive leadership.
• Develop briefing reports and presentations on AI strategy, customer impact, and product feedback.
• Support cross-functional collaboration between AI research, Agentforce, and product strategy teams.
• Attend and summarize key discussions with executives, AI researchers, and industry leaders to provide actionable insights.

Benefits

• Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
• More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

What This Job Offers

• Career Level: Intern