Summer 2026 Intern - Applied AI Strategy & Research

Salesforce•San Francisco, CA

2d•$44 - $53

About The Position

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Job Description As an Applied AI Strategy & Research intern in the Office of the CEO, you will work at the intersection of artificial intelligence, automation, and customer engagement—with a focus on Agentforce. Collaborating closely with AI research, Agentforce, and product teams, you will have significant exposure to Salesforce leadership as you explore how AI-driven agents, automation, and intelligent workflows enhance customer experiences and enterprise solutions. This internship is designed for high-achieving undergraduates passionate about AI, research, and business transformation. You will gain hands-on experience in AI research, customer insights, and strategic initiatives, contributing directly to the future of AI-powered customer engagement at Salesforce.

Requirements

Current Sophomore / Rising Junior: You have an expected graduation date between December 2027 and June 2028 pursuing a Bachelor's degree in Computer Science, Engineering, Mathematics, Business, or a related field.
Passionate about AI, technology, and business strategy.
Strong analytical and research skills with the ability to synthesize complex AI concepts into actionable insights.
Excellent communication and presentation skills, with the ability to work cross-functionally.
Some exposure to AI/ML concepts, coding (Python, TensorFlow, etc.), or technical coursework is a plus but not required.

Nice To Haves

Prior experience in research, strategy, or business analysis (internships, coursework, or personal projects).
Interest in AI ethics, sustainability, and the broader implications of AI on society.

Responsibilities

Conduct market, applied AI research, and competitive analysis on Agentforce and AI-driven customer engagement solutions.
Collaborate with Agentforce teams to build and explore AI agents, automation, and enterprise AI applications.
Analyze customer interactions with AI to improve Agentforce’s ability to enhance customer experiences and operational efficiency.
Translate customer insights into product recommendations for the CEO’s office and executive leadership.
Develop briefing reports and presentations on AI strategy, customer impact, and product feedback.
Support cross-functional collaboration between AI research, Agentforce, and product strategy teams.
Attend and summarize key discussions with executives, AI researchers, and industry leaders to provide actionable insights.