Summer 2026 Business Operations Intern

Inflection AI•Palo Alto, CA

44d•$50 - $65•Onsite

About The Position

We are seeking a highly motivated and detail-oriented Summer 2026 Business Operations Intern to support the Go-To-Market and Customer Delivery functions. This entry-level role is designed to provide hands-on experience in managing day-to-day operations, ensuring high-quality customer experiences, and contributing to the scalable delivery of our AI products. The ideal candidate has a strong sense of empathy, clear communication skills, and a deep curiosity for how technology and business intersect.

Requirements

Must be able to work on site in Palo Alto five days a week.
Currently enrolled in a Bachelor's or Master's degree program in Business, Operations, Computer Science, Data Science, or a related field.
Excellent verbal and written communication skills.
Demonstrated ability to manage multiple small projects and prioritize tasks effectively.

Responsibilities

Operational Cadence: Assist in establishing and maintaining cross-functional operating rhythms, including scheduling and preparing materials for weekly meetings with engineering and product teams to facilitate timely product and platform releases.
Performance Tracking: Help design and update basic operational dashboards for key performance indicators (KPIs), adoption, and delivery metrics to provide visibility to the team.
Foundational Asset Building: Contribute to the creation of essential delivery materials, such as simple deployment guides, basic onboarding checklists, and internal resource documents to accelerate the adoption of our AI solutions.
Data Analysis: Support the team in gathering data for financial projections, including basic metrics related to user growth (WAU) and subscription services.
Project management: make sure that workstreams and teams are on purpose and on track; capture and escalate risks and dependencies and create transparency and visibility through accurate project reporting.
Customer Issue Management: Triage, diagnose, and troubleshoot basic user inquiries and technical issues across various interfaces (web, mobile). Ensure complex issues are escalated to senior team members with comprehensive, clear context.
Customer Communication: Provide timely, empathetic, and technically accurate responses to users primarily via email, ensuring all communications align with our brand and tone guidelines.
Public Channel Monitoring: Assist in monitoring and responding to reviews on public platforms (e.g., App Store, Google Play), as well as engagement on community forums (e.g., Discord, Reddit). Maintain professionalism and brand voice, while strictly avoiding product or release promises.
Documentation: Help maintain and update the internal knowledge base, self-service guides, and user-facing troubleshooting articles to improve customer self-sufficiency.

Benefits

Catered Lunches: Enjoy daily weekday lunches with colleagues and fellow interns.
Mentorship & Career Development: Receive direct guidance from experienced professionals to help you build skills and achieve your career goals.
Team-Building & Social Activities: Connect with your cohort and the broader team through events like Thursday happy hours and group activities.
Cutting-Edge Technology: Work hands-on with state-of-the-art tools in AI, machine learning, and infrastructure.
Meaningful Work: Contribute to projects that have a tangible impact on our business and the AI industry.

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