Suites Manager - Capital One Arena

Aramark • Washington, DC

2d • $75,000 - $75,000

About The Position

Aramark is seeking a Suites Manager to oversee all aspects of our premium suites operations. In this leadership role, you will ensure exceptional service, seamless event execution, and memorable experiences for all suite guests.
As the Suites Manager, you will lead, support, and develop the Suites team while coordinating all event and catering service requests. Your ability to maintain high service standards, manage suite operations efficiently, and create a welcoming, elevated environment will be essential to delivering an outstanding premium experience for our clients and guests.

Requirements

• Requires at least 2 years of experience
• Requires a bachelor’s degree or equivalent experience
• Available to work event‑based hours
• Must have excellent communication skills
• Complete Food Handlers and Alcohol Service Certifications as required
• Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
• Ability to stand for extended periods of time

Nice To Haves

• Prior experience in a management or supervisory role preferred
• Previous experience in events, hospitality, premium and catering preferred

Responsibilities

• Develop and complete suites and premium dining solutions to meet customers’ needs
• Develop and maintain effective client and customer rapport
• Deliver consistent quality in planning and carrying out events
• Facilitate the delivery of prepared food and set up of events crafted from banquet event orders
• Assist clients in planning special events and providing creative solutions to clients’ needs
• Train and lead suites and premium employees to ensure catering and event standards are followed, ensuring quality in final presentation
• Responsible for delivering food and labor targets
• Ensure accurate reporting of all suites‑related revenue, expenses, and receivables
• Recruit, train, schedule and develop team members
• Ensure compliance with all food, occupational, and environmental safety policies

Benefits

• Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
• Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.
• Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees