Suite Attendant

ASM Global•Highland Heights, KY

About The Position

SAVOR… a leading provider of food and beverage services at sports, entertainment and convention facilities has an excellent and immediate opening for a Suite/Event Attendant for SAVOR/ASM Global at Truist Arena. PLEASE NOTE: This position is required to pass a credit & background check. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.

Requirements

Must be able to work flexible hours, nights, weekends and holidays.
Must be able to obtain a Food Handler’s Permit upon hire.
Must attend all ASM Global Alcohol and Policy Training Classes
High school diploma or equivalent preferred.
1-2 years serving experience.
Excellent communication skills.
Good with people.
Ability to handle high stress situations
Ability to read and understand English
Ability to work a flexible schedule including nights, weekends and holidays
Must be able to lift and carry up to 40 pounds.
Must be able to stand, walk, lift and bend for long periods of time.

Responsibilities

Greets all guests with enthusiasm and friendliness.
Serves alcoholic beverages in an appropriate manner consistent with company standards.
Answers guest questions about food, beverages, and our facilities accurately and in a friendly manner.
Does side work during non-busy hours.
Speaks to guests with enthusiasm at all times.
Develops relationships with guests.
Provides the highest level of service in accordance with our standards.
Identifies food orders when ready and delivers items to tables in a timely manner.
Maintains a professional appearance at all times.
Communicates with food and beverage staff to ensure guest satisfaction.
Reports to work as scheduled, in uniform, and ready to be in position.
Maintains professional relationships with all coworkers.
Follows checklists and standard operating procedures.
Maintains a safe, clean, organized, and stocked work area.
Performs duties as assigned.
Maintains full knowledge of menus, recipes, and other pertinent information.
Constantly increasing knowledge of food, beverages, and other products and services.
Ensures that guests have a positive and memorable experience.
Responsible for constant sanitation, organization, and proper food handling.
Prepares work area for either opening, mid-shift, or closing in accordance with company standards.