Suite Attendant

ASM Global•Worcester, MA

7d•$16

About The Position

This position is responsible for providing a high-quality catering service for Suites and Luxury Boxes to achieve customer satisfaction and retention. POSITION RESPONSIBILITIES: Be at work and in proper uniform according to the scheduled time Follow instructions for each event as given by the Premium Services Coordinator and/or Banquet Manager Assist with collecting all banquet equipment to include flatware, china, glassware and serving pieces needed for each event Assist with preparing garnishes, beverages, condiments and breads Assist with cleaning and filling salt and pepper containers, sugar dishes, creamers, etc. Assist with preparation and set-up of event room when necessary Attend pre-function meeting and briefing of event details Always provide friendly and courteous customer service Remain at assigned station and perform duties as assigned according to each event Report any customer concerns and/or complaints to manager Breakdown equipment after each event Clean and return serving pieces to proper storage area Adhere to strict grooming standards and policies of company Perform other duties as assigned and deemed necessary Maintains proper grooming and dress code standards SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND /OR EXPERIENCE: High School Diploma or GED Minimum of one (1) year of work experience in service-oriented environment SKILLS AND ABILITIES: Must have ability to follow directions and effectively perform the work Must have a pleasant personality and a neat appearance Positive, customer service-oriented attitude always Strong knowledge of sanitary practices Work ethic encourages strong urgency and quality in a team environment Ability to work with other staff members in the facility Ability to undertake and complete multiple tasks Strong Attention to detail Ability to work flexible hours including nights, weekends and holidays PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility, as well as stand for long hours during events. This position may require work inside or outside of the building, as needed by events. This position requires stooping and lifting; must be able to lift and/or move up to 50 lbs. HOURLY RATE: $16.00 NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee TO APPLY: This position offers a competitive salary and benefit package. Please send a copy of your most recent resume and cover letter including salary requirements by clicking and following the link below: https://www.dcucenter.com/venue-info/employment/ To be considered for any open position, you must complete the application process completely through the link provided. Applicants that need reasonable accommodation to complete the application process may call 508-929-0114. HR Manager DCU Center 50 Foster Street Worcester, MA 01608 Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities and protected Veterans to apply. VEVRAA Federal Contractor Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.

Requirements

High School Diploma or GED
Minimum of one (1) year of work experience in service-oriented environment
Must have ability to follow directions and effectively perform the work
Must have a pleasant personality and a neat appearance
Positive, customer service-oriented attitude always
Strong knowledge of sanitary practices
Work ethic encourages strong urgency and quality in a team environment
Ability to work with other staff members in the facility
Ability to undertake and complete multiple tasks
Strong Attention to detail
Ability to work flexible hours including nights, weekends and holidays
must be able to lift and/or move up to 50 lbs

Responsibilities

Be at work and in proper uniform according to the scheduled time
Follow instructions for each event as given by the Premium Services Coordinator and/or Banquet Manager
Assist with collecting all banquet equipment to include flatware, china, glassware and serving pieces needed for each event
Assist with preparing garnishes, beverages, condiments and breads
Assist with cleaning and filling salt and pepper containers, sugar dishes, creamers, etc.
Assist with preparation and set-up of event room when necessary
Attend pre-function meeting and briefing of event details
Always provide friendly and courteous customer service
Remain at assigned station and perform duties as assigned according to each event
Report any customer concerns and/or complaints to manager
Breakdown equipment after each event
Clean and return serving pieces to proper storage area
Adhere to strict grooming standards and policies of company
Perform other duties as assigned and deemed necessary
Maintains proper grooming and dress code standards