Suite Attendant

ASM Global•Dallas, TX

About The Position

The Role the Suite Attendant is responsible for providing exceptional hospitality to all suite holders and single game renters at games and other events. Legends Global, is a holistic agency that specializes in delivering solutions for legendary brands.

Requirements

Minimum of one year experience in foodservice position required
Must be at least 19 years of age and able to pass a credit check
Excellent guest service skills; ability to adhere to Universal Service Standards
Ability to complete required pre-employment sanitation and alcohol service training
Knowledgeable in the operating food service equipment, basic food preparatory techniques, sanitation and safety issues.
Strong verbal and written communication skills – ability to communicate with staff and to prepare event plans
Strong time management and organizational skills; ability to direct the work activities of several associates simultaneously and plan ahead
Highly motivated, ability to take initiative, effectively work with others and work in a fast-paced environment
Must have good customer service skills and the ability to develop and enhance guest loyalty
Must follow all ASM Global and SAVOR policies and procedures
Must be present for all major events at the Arena
While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear.
Frequent walking, for entire length of shift.
Constant standing, bending, reaching and repetitive motions
Ability to perform normal lifting of stock up to 50 pounds
May be exposed to variable temperatures, including extreme hot and cold, depending on season.

Nice To Haves

Previous supervisory experience preferred

Responsibilities

Pre-event suite set-up including chafing dishes, plates and silverware, televisions, lighting and overall ambiance in the suite
Verify and set-up all pre-game/event orders
Identify suite host and properly introduce yourself
Take and place game day food and beverage orders
Set-up and check on game day food and beverage orders and serve guests until the end of the event
Replenish food, beverages, condiments and utensils as needed
Maintain standard of orderliness and cleanliness of suite throughout the event
Obtain signatures from the host on charges in a timely manner
Clear all items from the suite and clean all surfaces and chafing dishes in suite
Reset suite for next function, complete closing functions and check out with supervisor or manager
Other duties may be assigned.