Suite Attendant (Part-Time)

Sphere Entertainment Group, LLC•Las Vegas, NV

12h•$20 - $20•Onsite

About The Position

During events, the Suite Attendant provides food & beverage service as well as overall hospitality to guests in Suites. This individual also assists with general and event-related questions while exhibiting a warm, friendly, and professional demeanor to build relationships that will enhance the guest experience.

Requirements

Previous Food & Beverage experience in a front of house role within a high-end restaurant, hotel or arena/stadium Suites environment.
Extensive Food & Beverage product knowledge.
Knowledge of Southern Nevada Health Food regulations and proper food handling certifications.
Must take and pass TAM (Techniques of Alcohol Management) Nevada training class and adhere to TEAM training guidelines.
Proven ability to listen, understand and communicate effectively and to follow written instructions with precision.
Passion for guest service and ability to prioritize multiple tasks in a fast-paced environment.
Experience using POS system.
Must be of legal age to serve alcohol.
Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment.
General physical requirements such as occasional kneeling. Pushing, Pulling, lifting, and carrying up to 50 lbs., standing for long periods, walking long distances, bending and constant motion is often required.
May be exposed to theatrical smoke, strobe lights, pyrotechnics, intense sound, rapid motion video effects, smoke, and odors
Must be at least 21 years of age.
Must be available to work a flexible schedule including early mornings, evenings, holidays, and weekends.
Alcohol Certification Card
Food Handler Safety Training Card
LVMPD – Non-Gaming Work Card

Nice To Haves

The ideal candidate will have previous bartending experience

Responsibilities

Set up assigned suites prior to event, maintain cleanliness of space during event, and clean up suites at event conclusion; report any maintenance issues in a timely fashion.
Take accurate food and beverage orders, set up product upon delivery and prepare beverages as requested.
Checks identification to ensure authenticity and confirm it meets the legal drinking age of 21
Mixes, garnishes and serve alcoholic and non-alcoholic drinks to guests
Maintain presence in suite during event and address any guest questions or concerns, escalating to Supervisor as needed.
Knowledge and execution utilizing suite POS technology.
Handle credit card and suite billing transactions, ensuring charges are accurate and all billing instructions have been followed.
Ensure all disposables, beverages and F&B service equipment are up to par/functional both pre- and post-event.
Adhere to Southern Nevada Department of Health food handling regulations and Company’s alcohol service guidelines (TEAM training guidelines)
Suite Attendants may also be assigned to work in Catering.