Suicide Prevention Support Specialist

Wounded Warrior Project•Houston, TX

38d•$68,678 - $102,200•Hybrid

About The Position

The Wounded Warrior Project (WWP) Suicide Prevention Support Specialist is responsible for supporting the development, coordination, and oversight of suicide prevention initiatives to ensure the effective implementation of policies, programs, and interventions. This position supports suicide prevention initiatives by facilitating training, assisting with program evaluation, and providing operational and administrative support. Working collaboratively across teams, the Support Specialist helps ensure a holistic approach to suicide prevention while engaging with warriors, teammates, and community partners to promote awareness and connect individuals to critical resources.

Requirements

Strong interpersonal and relationship-building skills, with the ability to engage and collaborate effectively across diverse teams and with external partners.
Excellent verbal, written, and digital communication skills, demonstrating a professional presence and the ability to represent the organization confidently.
Effective facilitation and presentation skills, with experience leading group trainings and discussions in both virtual and in-person settings.
Strong organizational and time management abilities, including managing training calendars, coordinating logistics, and prioritizing competing demands.
Working knowledge of training material development and delivery, including presentations, manuals, and course objectives tailored to various audiences.
Ability to work independently and collaboratively, demonstrating initiative, adaptability, and a team-oriented mindset.
Commitment to community service and familiarity with nonprofit environments, including experience supporting grant-funded programming.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and comfort using virtual meeting platforms and shared calendars.
High emotional intelligence and cultural competence, with the ability to address sensitive topics with empathy and professionalism.
Detail-oriented approach, with the ability to maintain accurate documentation and ensure compliance with organizational and grant requirements.
Understanding of suicide prevention principles and postvention strategies, with a willingness to serve as a resource and advocate for mental health initiatives.
Unequivocal commitment to the highest standards of personal and business ethics and conduct.
Mission-driven, guided by core values, and a pleasure to work with.
Three years of experience coordinating training programs, including scheduling, calendar management, and participant communication.
Two years of experience working with veteran-focused mental health programming or case management and assisting military and veteran populations in support of their mental health well-being and readjustment.
Two years of experience delivering or facilitating training for adult learners.
Two years of experience in program metrics.
Bachelor's degree in social work, psychology, clinical psychology, rehabilitation counseling, case management, health services administration, or related mental health field. Equivalent combination of applicable education, training, certification, and experience may be considered in lieu of degree.
Valid state-issued driver's license.
Ability to obtain ASIST Certification within 1 year of hire.

Nice To Haves

Four years of experience working with and providing support to wounded service members who are dealing with both visible and invisible injuries (e.g., brain injury, post-traumatic stress disorder, and combat stress).
Three years of experience designing curriculum-based training for adult learners.
Three years of experience delivering mental health training to adult learners.
Three years of experience in program metrics.
Understanding of business management, grant-making, strategy consulting, impact investing, financial management, program metrics, and other aspects of philanthropic or grant-funded initiatives.
Master's degree in social work, psychology, clinical psychology, rehabilitation counseling, case management, health services administration or related mental health field.
ASIST Certification.

Responsibilities

Coordinate training schedules, manage calendars, and ensure timely communication with internal teams and external partners.
Support recruitment efforts for training participants and facilitators through outreach and coordination with regional offices.
Maintain consistency and quality across Mental Health and Wellness teams by ensuring alignment with established curricula.
Expand training offerings by developing new modules and integrating them into existing programs.
Promote access to additional prevention training opportunities, including facilitating train-the-trainer sessions.
Collaborate with internal departments and external organizations to streamline logistics, reinforce key concepts, and prevent duplication.
Partner with cross-functional teams to support the implementation of early detection tools and appropriate interventions.
Assist with documentation and reporting processes to support program tracking and leadership updates.
Coordinate with WWP teammates to ensure training activities comply with grant requirements and other applicable standards.
Serve as the primary liaison across internal departments, including IT, MD&I, Marketing/Media, and other cross-functional teams, to support training-related needs.
Develop course materials, including learning objectives, presentations, and participant manuals.
Support grant compliance tracking and reporting efforts.
Track program performance metrics and produce reports for Roadmap initiatives.
Serve as the primary point of contact for recruitment and compliance tracking for training efforts.
Act as a subject matter resource for suicide prevention initiatives and represent the program in internal and external briefings and trainings.
Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles.
Other related duties as assigned.

Benefits

A flexible hybrid work schedule (three days in the office, two days' work from home)
Full medical, dental, and vision coverage for both teammates AND family members
Competitive pay and performance incentives
A fun, mission-focused, and collaborative team environment
Medical/Prescription drug, Dental, Vision, Life/AD&D, Short-term Disability, Long-term Disability, and an Employee Assistance Program
WWP also offers a 401(k)-retirement plan, a competitive PTO package, Sick Leave, Family Care Leave, Paid Holidays, Birthday Holiday, Education Assistance, Teammate Wellness Program, and Bereavement Leave.

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