Success Mentor, Big Brothers Big Sisters at the Y (Bilingual - Spanish)

The Y in Central Maryland•Baltimore, MD

54d

About The Position

Big Brothers Big Sisters at the Y seeks an entry level professional to join our team. This position will focus on supporting the academic and personal development of students in schools. The Success Mentor is responsible for managing a caseload of students, building meaningful relationships, and collaborating with school staff. Responsibilities also include monitoring student attendance, providing regular guidance, and implementing strategies to enhance student engagement and success. Requirements of the role are strong communication, empathy, and organizational skills, with a focus on positively impacting students' educational experiences. The Success Mentor is required to function with a high degree of independent judgment in accordance with the Big Brothers Big Sisters of America (BBBSA) national standards and the standards of the Y in Central Maryland.

Requirements

strong communication
empathy
organizational skills

Responsibilities

Ensure high-level proficiency in applying child safety and risk management knowledge, policies and procedures throughout all aspects of job function.
Conduct parent/child enrollments at the child’s home or school and provide child safety education and program orientation; assess and refer families for alternative or additional services as needed.
Meet established monthly and annual goals for students by accurately documenting and reporting interaction with students, progress, and attendance changes.
Maintain accurate paperwork and data entry into the agency web-based (Matchforce) system for each student according to agency standards including completion of necessary surveys.
Provide timely and comprehensive reports and recommendations for students in the program based upon consistent contact with students, enrollment information, and assessment.
Nurture and sustain the mentoring experience by building relationships and developing trust with students and families.
Effectively coach and motivate students by applying effective mentoring techniques to improve student attendance and engagement.
Partner with teachers, counselors, administrators, and community organizations to provide support and guidance.
Serve as the primary point of contact for Spanish communication.
Translate, interpret, or draft written and verbal communication as needed in Spanish
Other Duties as assigned
All Y associates agree to abide by The Code of Conduct with Youth that sets clear expectations for associates and volunteers to ensure a safe and respectful environment for young people. It emphasizes treating youth with respect and fairness, avoiding inappropriate physical or verbal interactions, and adhering to established standards of affection. The policy strictly prohibits any form of abuse, bullying, or harassment and mandates the reporting of suspected mistreatment. Additionally, associates and volunteers must complete training on child abuse prevention and comply with legal reporting requirements to safeguard youth.