Success Coach - FT - Market Commons

Goodwill Industries of Upstate/Midlands South Carolina•Myrtle Beach, SC

About The Position

Career Navigation is an evidence-based career coaching model utilized by Palmetto Goodwill since 2017 (The Skilling America Career Coaching Certification) to help program participants gain advancement and living wages. A Career Navigator I provides the following services: fostering and promoting positive customer experience in the assigned Career Opportunity Center (COC) to the public through training and job placement assistance; establishing mutually beneficial relationships with partner organizations, local businesses, faith-based organizations, and community leaders to successfully promote Palmetto Goodwill's programs and services; providing basic services that assist COC customers and program participants in obtaining and maintaining meaningful employment so they can achieve economic well-being and self-sufficiency.

Requirements

Enthusiasm for the mission of the organization.
Client-focused, caring with a strong desire to help those in need, and willing to go the extra mile for their clients.
Superior customer service skills, the ability to handle competing priorities effectively, the ability to provide positive reinforcement to a wide variety of customers with varying skill levels, and creativity.
Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Write routine reports and correspondence.
Speak effectively before groups.
Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Multi-task effectively, and deal with frequent changes, delays, or unexpected events; be flexible and/or adaptable as work requirements change.
Meet deadlines and work autonomously.
Thrive in a dynamic, fast-moving environment.
Work effectively in a team-based environment.
Proficient writing skills, with a focus on correct style, grammar, and content.
Strong time management skills and project management skills, focusing on handling multiple participants' needs simultaneously.
Strong written, verbal, and interpersonal communication skills.
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
Great attention to detail and accuracy.
Excellent organizational, writing, and presentation skills.
A valid driver's license and automobile insurance acceptable to Goodwill's liability insurance carrier.
Understanding of job markets, essential skillsets for various jobs, employer needs, and employee training and development.