Success Coach

Arizona Center for Youth Resources•Phoenix, AZ

About The Position

At Arizona Center for Youth Resources (ACYR), we build pathways to success through education, skill development, and employment opportunities that empower youth and adults to achieve self-sufficiency. Our team plays a vital role in fostering a culture of positivity, growth mindset, and hospitality. Through high energy educational activities and supportive services, we create a welcoming environment where youth and adults feel encouraged, respected, and motivated to achieve their goals. Every team member is responsible for building meaningful relationships and trust with students. These connections help ensure youth and adults remain engaged in their planned services to continue progressing toward their goals. In addition, our team serves as an important bridge to the broader community by actively demonstrating and promoting the mission of ACYR through collaboration, outreach, and service. The Success Coach supports students who may experience social, emotional interference with capacity to succeed within an educational environment. The Success Coach professionally assesses to provide and may refer intervention to help eliminate barriers in learning. Intervention may include the school, family, and/or community. The Success Coach professional relationship is dependent upon its highly confidential nature and may consist of initial assessment interview. Consultation with staff, family, crisis intervention, community referral and/or school-based support groups may be included in the assessment process to best support the student. The Success Coach assist with developing and planning strategies to help student achieve academic goals. Will also assist students with developing strong social skills, conflict resolution, and self-management to prepare for higher education and workforce. As a key member of our Opportunity and Engagement team, the Success Coach will partner with school administration, teachers, and leadership to develop and implement plans that provide specialized support for students throughout all program services.

Requirements

Utilizes positive youth development practices in all levels of work
Must be able to form connections with youth and families and have a compassionate understanding of the obstacles that opportunity youth may require
Must be willing to advocate for youth and families' needs and support
Must possess a valid Arizona Level II IVP Fingerprint Clearance Card issued by the Arizona Department of Public Safety.
Must have a valid Arizona Driver License.
Must have access to an insured personal vehicle and be able to use it for agency-related business as required by Arizona Center for Youth Resources (ACYR).
Must have a reputation for honesty and trustworthiness.

Nice To Haves

Bachelors in related field or a minimum of 1 year experience in related field
Experience working with opportunity youth
Youth development, education, and workforce development are highly desirable
Trained in trauma informed care, motivational interviewing, and crisis intervention
Knowledge of community resources and support
Bilingual fluent in Spanish and English
Bicultural

Responsibilities

Assist Social Support Manager in the design, development and execution of student engagement, workshops, and planning of events for students or personnel
Provides direct services to students and their families, within a multi-cultural framework. May be required to provide crisis intervention (i.e., self-injury, suicide ideation, child abuse, grief/loss), and support groups
Develop strong, trusting relationships with students and families
Ensure accessible, culturally competent family engagement initiatives
Promote equitable and inclusive practice
Acts as a liaison between the School, Community, and families including, but not limited to home visits and access to community resources. Assist students with education and academic resources
Identify students who may experience hardships early to support strategies and intervention
Effectively timely case notes and documentation as required by services
Utilize tracking tools to ensure student outcomes are maximized
Provide direct services for SNAP CAN permitted activities and support
Provide home visits when required
Assist with meeting all audit requirements as set forth by SNAP CAN policy and ACYR Opportunity and Engagement
Participate in professional development in accordance with the National Association of Social Work Standards and Arizona Department of Education
Stay current with trauma informed care and case management
Assist in providing training
Partner with mental health professionals and social service organizations
Advocate for policies and programs that address the root causes of trauma affecting students
Coordinate with internal and external partners (e.g., food banks, shelters, healthcare providers) to provide referrals
Provide information and acts as a liaison between the School, Community, and families this includes, but does not limit, home visits, community resources that assist the student
Assist and monitor students with achieving stated education, career and personal goals