Success Coach II

University of Detroit Mercy•Detroit, MI

About The Position

The general purpose of this job is to contribute to meeting the goals and objectives of UDM’s TRiO Student Support Services Program. The Success Coach II will support the academic success of low-income and first-generation students. The Coach will meet with students regularly, help students develop individualized academic success plans, and provide academic coaching, mentoring and other direct services.

Requirements

A college degree (A college degree and a professional certificate or graduate degree)
Two years to five years (Equivalent combination of education and employment)
Evidence of attendance at trainings focusing on academic oriented information such as first year experience, academic advising, students with disabilities, TRiO trainings and seminars on counseling.

Nice To Haves

Master’s degree or equivalent in an appropriate discipline such as education, guidance counseling, psychology, social work or related field or working toward the completion of an advanced degree.
Two years or more experience in an educational setting working with low-income, first generation, and students with disabilities. Proven ability to conduct academic workshops, coordinate tutoring and other programs and work collaboratively with academic oriented offices. Excellent written and oral communication skills. TRiO experience preferred. An applicant coming from a background similar to the program participants is preferred.

Responsibilities

Assist students in transitioning to UDM.
Work with students to develop an Academic Success Plan (ASP).
Meet with students regularly to ensure progress on the established ASP.
Work with students to address and manage personal, social, financial, and other non-academic issues which adversely affect academic progress and persistence.
Contact with students by email, phone, and in person to discuss any identified concerns and modify the ASP accordingly.
Act as a first responder to program participants identified as being at-risk for leaving UDM.
Utilize the Beacon early warning tool to monitor student progress and to document all contacts with program participants.
Conduct regular follow-up and evaluation of student progress and maintain communication with all interested parties.
Work collaboratively with the TRiO and Student Success Center staff, as well as all relevant academic and student services offices.
Assist with meeting annual reporting and other deadlines related to the TRiO Student Support Services grant program.
Coordinating and participating in required grant activities and programming, such as visits to cultural institutions, speaker events, recognition ceremonies, and other University sponsored events.
Other activities as assigned to support the retention of students to UDM.
Other duties as assigned.

Benefits

Medical - Three health plans to choose from with a large national provider network
Dental - UDM’s School of Dentistry, discounted to you and your dependents; Option to purchase additional dental plan through Sun Life
Vision - UDM’s School of Optometry, discounted to you and your dependents; Option to purchase additional vision plan through Heritage
Health Savings Account and Flexible Spending Account options
Employee Assistance Program - Provided to everyone in your household
Short-Term and Long-Term Disability
Life and AD&D - One times base salary up to a hundred thousand dollars
Option to purchase additional life insurance, accident insurance, and/or critical illness insurance
Tuition Remission Benefit for you, your spouse, and children
Retirement Plan - UDM provides matches up to 8%