Success Coach

Guiding Harbor•Ypsilanti, MI

About The Position

Guiding Harbor Independent Living Plus program is a shared living program for young adults 16-19 years of age. The Success Coach is responsible for assisting in the day-to-day operations of the home, ensuring housing standards are met, supporting program participants in learning independent living skills, and creating a safe, nurturing, and organized environment for all residents. The program supports a population with constantly changing needs and our goal is to strengthen and empower them, so they become self-sufficient, competent, and stable.

Requirements

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

Communicating effectively with the Program Manager and providing, in a timely and accurate manner, all information necessary for the home to be safe, organized, and function properly.
Help ensure program participants are successful and that program requirements are met and documented.
Ensure any issues or concerns are addressed in a timely manner and properly documented.
Assist in providing the education and practice of skills necessary to live successfully both independently and within a community.
Assist in the planning, implementation, and reinforcement of life skills training within the home and agency.
Serve as a role model to young adults in residence by modeling responsible behaviors. Provide encouragement, support and structure for all program participants.
Participate in participant onboarding and problem resolution, as requested.
Assist in the planning and implementation of life skills training within the agency.
Reinforce and develop life skills in-home by providing direct instruction or assistance with development of life skills, including but not limited to household chores, cooking, and grocery shopping on a budget.
Facilitate and /or participate in "house meetings" to review house rules, plan activities or discuss other needs of house/group.
Provide feedback on participant needs or issues and facilitate follow-up with participants.
Maintain adequate awareness of young adults and visitor activities to ensure the safety of the youth, other residents, visitors and the home are maintained. Report non-compliance with home rules to the Program Manager.
Provide occasional transportation support to participants for appointments.
Work closely with the team to identify, evaluate and propose solutions to program areas that need special attention. Assist in ensuring program and participants meet program operational goals.
Support mentor goals with individual participants as needed and requested.
Work with landlords, contractors, Program Manager or appropriate party when maintenance issues arise, reporting issues in a timely manner.
Answering the “on-call” phone, as needed, during your shift.
Other duties as assigned by Program Manager.