Subrogation Specialist
About The Position
Safety Insurance is a leading property and casualty insurance provider in Massachusetts, committed to supporting independent agents and their customers by delivering high-quality insurance products at competitive rates and providing exceptional service. The company fosters a challenging, fulfilling, and growth-oriented career environment, valuing its diverse workforce and promoting an inclusive culture with resources for career, education, and family support. Safety Insurance emphasizes work-life balance through hybrid work options, flexible schedules, and a 37.5-hour workweek. The downtown Boston office offers a positive space for connection. The Subrogation Specialist is responsible for the fair and accurate disposition of routine and complex physical damage claims. This involves determining liability, applying merit rating surcharges, and negotiating settlements for adverse demands from other insurers. The role is eligible for a hybrid work arrangement after training, based on performance and organizational needs.
Requirements
- High school diploma or commensurate experience is required
- A minimum of 3 years’ experience handling Massachusetts auto claims is required
- Proven negotiation skills required
- Ability to work independently and manage a high caseload
Nice To Haves
- College degree preferred
- Previous subrogation or collections experience preferred
- Experience using a computerized system preferred
Responsibilities
- Negotiates with other insurance carriers
- Reviews incoming adverse subrogation claim files
- Assures adequate coverage and determines the status of previous payments on incoming subrogation claims by accessing the Company’s computer system
- Refers active subrogation claims to the assigned Subrogation Specialist
- Gathers information from insureds, claimants, witnesses, and others to determine liability and support settlement offers
- Makes/receives and accepts/rejects settlements/demands from adverse carriers
- Develops and maintains appropriate files and records
- Initiates and documents correspondence via CRT
- Prepares files for arbitration and attorneys
- Develops and maintains a diary, pending, and other files and records
- Performs other activities as required
Benefits
- 3 weeks accrued paid time off + paid holidays each year
- Health insurance (medical, dental, vision)
- Annual 401(k) employer contribution (up to 8% of your base salary)
- 100% tuition reimbursement
- Free on-site fitness center
- Complimentary coffee and breakfast service
- Hybrid work schedules
- Working Advantage Discount Program
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
251-500 employees
