About The Position

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position This new role will be key in establishing and developing the new centralized Marketing Vault and Product Hub team. This role is pivotal in driving efficiency by centralizing affiliate administrative product management tasks, owning the E2E Marketing Content supply chain (Content Approval, Distribution, and Local-/Personalization) and managing the single source-of-truth for marketing content. You will leverage AI and automation to streamline content delivery and product lifecycle management for affiliates.

Requirements

  • Strong operational mindset with experience in Shared Services, Content Operations, or Product Lifecycle Management.
  • Experience with MarTech systems (Digital Asset Management, Veeva, etc.) and ERP systems (SAP).
  • Ability to manage process standardization, with a focus on continuous improvement, and drive efficiency in a high-volume environment.
  • Stakeholder management
  • Leadership in the context of geographically dispersed teams

Responsibilities

  • Marketing Vault Management: Create and Manage the "Marketing Vault" as a one-stop-shop for all marketing materials and product knowledge. Ensure the library is AI-enabled to allow for hyper-personalization and modular content usage by affiliates.
  • Content Lab: Own the centralized service, provider, and process for content localization, including translation, for affiliates.
  • Product Hub Operations: Centralize transactional and administrative activities to support affiliates, such as creating customer-facing notifications (safety/marketing), SAP material maintenance, and phase-in/phase-out administration.
  • Process Standardization: Drive the standardization of additional product management processes across all affiliates to enable centralization and automation.
  • Content Compliance: Owner of the Promotional Content Approval Process (PCAP). You will work to improve and automate compliance checks to speed up time-to-market for marketing assets.
  • Efficiency Drivers: Continuously monitor the usage of the Marketing Vault and Product Hub, identifying opportunities to offload more administrative work from local marketers and local product managers to this central team.
  • People leadership: Build, inspire and lead the Marketing Vault and Product hub Team, across global sites. Provide clear vision and contribute to the overall chapter’s strategic direction.
  • Key stakeholder management, specifically with Global Marketing, Global Digital Marketing, Local Marketing, Regulatory & Quality teams, Commercial IT, Business Areas and Customer Areas.
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