Study Moderator

LXT • San Diego, CA

14d • Onsite

About The Position

LXT is an emerging leader in AI training data to power intelligent technology for global organizations. In partnership with an international network of contributors, LXT collects and annotates data across multiple modalities with the speed, scale, and agility required by the enterprise. Our global expertise spans over 145 countries and more than 1,000 language locales. Founded in 2010, LXT is headquartered in Toronto, Canada with a presence in the United States, UK, Egypt, India, Turkey, and Australia. The company serves customers in North America, Europe, Asia Pacific, and the Middle East. We are seeking experienced moderators to support a large-scale, on-site user research study in San Diego (near UTC Mall). Moderators will guide participants through defined technical protocols, manage equipment setup and data collection, and ensure study compliance across all sessions. This role requires attention to detail, professionalism, and comfort with technology in general and working closely with the research leads and participants to ensure smooth study execution, and participant engagement.

Requirements

• Minimum 2 years of experience moderating technical or human-factors research studies.
• Proven ability to follow structured procedures with no deviation.
• Familiarity with hardware setup, troubleshooting, or lab environments preferred.
• Excellent interpersonal and communication skills — able to keep participants comfortable and engaged.
• Strong observation and documentation skills.
• Able to work on-site full-time in a secure environment (no remote option).
• Comfortable standing or moving between stages for extended periods.
• Must be available to work on-site full-time in San Diego (near UTC Mall).

Nice To Haves

• Background in usability testing, HCI, psychology, or human-factors research.
• Experience working with motion capture, gesture studies, or device-based testing.
• Technical proficiency with recording equipment, tablets, or cameras.

Responsibilities

• Conduct on-site participant sessions following strict research protocols.
• Set up, verify, and troubleshoot data capture equipment prior to and during sessions.
• Interact with participants in a professional and supportive manner
• Set up, use, and troubleshoot project-specific software and hardware
• Monitor correct execution of study procedures and participant gestures per instructions.
• Handle device offloads and confirms successful data recording and metadata tagging.
• Log collection details accurately and manage session documentation in real time.
• Maintain neutral tone and non-leading communication throughout sessions.
• Communicate effectively with the Project Manager and Study Lead to escalate technical or participant issues.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed