Studio Manager

Stretch Zone - 1053•New York, NY

1d•Onsite

About The Position

At Stretch Zone, your health is our top priority. As a Studio Manager, you’ll oversee day-to-day operations, drive membership growth, and help members experience the benefits of practitioner-assisted stretching—all while leading and developing a high-performing team. What We Offer Competitive pay, including base + commission Clear career path to Regional Manager ($80,000+ potential) Regular performance reviews with base pay increase potential Paid time off and paid holidays Paid management and on-the-job training Free stretch sessions Quarterly team lunches and an annual holiday party Wellness stipends available based on location A Day in the Life Your day starts by opening the studio and ensuring everything is clean, organized, and ready to welcome members. As members arrive, you greet them by name, check them in, and make sure each person feels comfortable and cared for. Throughout the day, you lead by example—coaching up to five Sales Associates, checking the schedule, answering phones, and following up on missed appointments. You support the team in meeting membership sales goals by demonstrating how to communicate the value of practitioner-assisted stretching. Between appointments, you're tracking performance metrics, reviewing KPIs, and ensuring the studio is hitting daily and monthly goals. If a member has a question or concern, you're there to resolve it with professionalism and a personal touch. Every day, you're building a culture of excellence, accountability, and service.

Requirements

Paid experience managing 1–2 team members.
Retail sales experience (cash handling, KPIs, P&L familiarity).
A genuine passion for health, wellness, and helping others succeed.

Responsibilities

Oversee day-to-day operations
Drive membership growth
Help members experience the benefits of practitioner-assisted stretching
Lead and develop a high-performing team
Opening the studio and ensuring everything is clean, organized, and ready to welcome members
Greet members by name, check them in, and make sure each person feels comfortable and cared for
Coaching up to five Sales Associates, checking the schedule, answering phones, and following up on missed appointments
Support the team in meeting membership sales goals by demonstrating how to communicate the value of practitioner-assisted stretching
Tracking performance metrics, reviewing KPIs, and ensuring the studio is hitting daily and monthly goals
Resolve member questions or concerns with professionalism and a personal touch
Building a culture of excellence, accountability, and service