Logan Circle Front Desk Sales Coordinator

Glowbar Inc.•Washington, DC

11h•Onsite

About The Position

Glowbar is a skincare company with a people-centric mentality, focused on helping people feel confident in their skin. They offer a first-to-market, custom, 30-minute facial experience to make skincare more accessible, efficient, and effective. Each studio features expert estheticians providing professional-grade results at an affordable price. Launched in New York City in 2019, Glowbar has expanded across the northeast with national growth planned, aiming to maintain its unique 'glow' compared to traditional spas. The team is hardworking and passionate, dedicated to client skin care, and embodies core values such as being Driven, Outgoing, Problem Solving, Enthusiastic, Self-Aware, and Trustworthy, fostering a safe and supportive environment.

Requirements

Dedication to helping people
Exemplary team player
An entrepreneurial and positive spirit
Value honesty and integrity in the workplace
Commitment to improving personal performance
Professionalism and pride in your place of work
Excellent communication skills
Knowledge of how to market and bring existing and new clients coming back
1+ years of hospitality experience (i.e. restaurant, retail, hotel, salon/spa, etc.) with a proven track record of superior customer service
Must have the flexibility to work a non-traditional schedule - must have weekend, holiday, and some early morning/midday/late evening weekday availability
Must love hospitality and interacting with customers
Must have the ability to prioritize and multi-task within a fast-paced environment
Must be a forward-thinking problem solver with a strong work ethic who has compassion for employees and clients
Passion for beauty, skincare, learning and trying new things every day!

Responsibilities

Create a safe space for clients to navigate through our modern experience
Guide clients through check-in and retail check-out
Provide a friendly, compassionate environment, ensuring that each client receives an extraordinary, memorable experience as they navigate through the space and our retail assortment
Provide clients with product knowledge and at-home routine suggestions
Email/text clients to assist in appointment booking/rebooking, follow up, and offering to answer any last-minute questions
Provide feedback to management on progress and challenges, paired with suggestions
Collaborate with estheticians on opportunities to improve the experience to better support and inform clients
Assist Management in daily studio tasks and projects
Maintain front of studio retail inventory & operating supplies on regular intervals
Enhance and uphold standards, policies & procedures through various means of communication
Assist with social media on an as-needed basis
Participate in events onsite/offsite

Benefits

Medical, dental and vision insurance largely paid for by Glowbar
Paid Time Off
Paid Sick Leave
Paid Holidays
Short and Long Term Disability Insurance
Life Insurance
Commuter benefits
Accident and Critical Illness Insurance
Employee Assistance Program (EAP)
Annual Glowbar Membership with 2 guest passes
Employee discounts on retail product
Community giveback
Friends and family discounts
Team member referral bonuses
Career advancement and continuing education opportunities
Discounts at a vast array of lifestyle brands, services restaurants, theme parks and more