Studio Experience & Sales Training Manager

Nuovo Photography • New York, NY

18d

About The Position

Nuovo Artistic Studios is the premier destination for all things self-love. A by-women company and the largest artistic photography company in North America, Nuovo is on a mission to empower individuals by fostering confidence and self-expression while celebrating intimacy and individuality. We are searching for a Studio Experience & Sales Training Manager to join our dedicated team, playing a crucial role in developing, delivering, and continuously improving training programs that combine emotional intelligence, client experience, and premium sales performance . This role ensures our photographers can both support clients emotionally and achieve strong sales results. This is an excellent opportunity for someone who thrives in a fast-paced, creative setting and takes pride in contributing to an exceptional client experience.

Requirements

• You are expert in designing and delivering impactful training programs , from workshops to immersive role-plays.
• You have a strong experience in luxury retail, wellness coaching, customer experience, beauty, hospitality, or service-oriented industries .
• You have a proven track record in premium, high-ticket B2C sales.
• You demonstrate a clear mastery of consultative selling, emotional-driven purchasing , and high-value closing techniques.
• You demonstrate outstanding listening capability , are able to respond to emotional, sensitive, or vulnerable conversations with empathy and professionalism.
• You bring a strong coaching presence , able to recognize subtle behavioral patterns and elevate performance through thoughtful, tailored feedback that inspires confidence and motivation .

Responsibilities

• Design and deliver a comprehensive training program on emotional intelligence, trauma-aware communication, active listening, confidence coaching, and client experience excellence.
• Develop high-impact sales modules: value-based selling, soft closing, upselling, and objection handling.
• Facilitate workshops, role-plays, simulations, and 1:1 coaching sessions, supported by scripts, guidelines, and evaluation tools.
• Shadow photographers during sessions to provide tailored feedback and enhance emotional presence and commercial performance.
• Track performance metrics and implement personalized development plans.
• Ensure consistent, ethical, and high-standard client experiences across all studios.
• Establish evaluation frameworks, certification processes, and structured onboarding for new hires.

Benefits

• Inspiring Work Environment: Immerse yourself in a creative, collaborative studio where artistry and empowerment converge.
• Growth Opportunities: Be part of a fast-growing company committed to nurturing talent and fostering career development.
• Recognition and Support: A team that values your contributions and celebrates your success.
• Exclusive Perks: Access to Nuovo’s services and products, ensuring you, too, can experience the power of portraiture. We also provide you with a 50% Family & Friends discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed