Studio Coordinator-Oak Park / River Forest

CorePower Yoga • Oak Park, IL

1d • Onsite

About The Position

The CorePower team is the heartbeat of the company, prioritizing its people and investing in the employee experience to transform lives. The company believes in human connection, community, and making a positive difference. CorePower Yoga is committed to its core values of empowering everyone, practicing gratitude, building community, growing forward, and laughing together, which guide interactions and define the workplace culture. As a Studio Coordinator (SC), the role supports the world-class CorePower Yoga studio experience by coordinating studio operations and upholding the highest health and safety standards. The SC works alongside the Studio Manager to achieve company and studio-level goals, including membership growth, retail sales, community outreach, teacher and SET recruitment, and programming enrollment. This role is designed to develop the skillset needed to operate a studio.

Requirements

• Must demonstrate CorePower Yoga Core Value
• Excellent oral communication skills, professionalism and exceptional interpersonal skills are required
• Experience in Customer Service required
• Familiar and comfortable in studio systems such as the HRIS, intranet, point of sale systems, company scheduling and payroll systems, etc.
• Ability to build relationships with individuals with diverse personalities and styles and at different levels of seniority
• Thrives in a fast-paced environment and can prioritize while working under multiple deadlines
• Proven self-starter with ability to take on new projects with enthusiasm
• Proficiency in Microsoft Office products: Outlook, Word, PowerPoint, Excel
• Excellent Time Management skills
• Ability to take initiative and prioritize
• Availability must match the needs of the business and leadership zig-zag schedules – morning, evening, weekend and some holiday availability and flexibility required
• Must be able to move around the studio space, crouch, reach, and lift up to 25 lbs.
• If certified to teach, must be able to step in to teach class with little to no notice while scheduled in the studio

Nice To Haves

• Completion of a Yoga Alliance certified 200-hour program is preferred
• Yoga Sculpt teacher training is preferred
• College (BA/BS) preferred

Responsibilities

• Act as an ambassador of the CorePower Yoga Core Values at all times and consistently inspire these values in others
• Support the Studio Manager in achieving company and studio level goals, including membership growth, retail sales, community outreach, teacher and SET recruitment, and programming enrollment
• Commit to flexible schedule of 18-29 hours per week in studio in support of operations coordination and teaching (if certified), include health and safety protocol execution, front desk guidance, and team support
• Responsibly run the studio, including by acting as the point of contact for students and staff when Studio Manager is not present, up to 20 hours per week
• Support maintaining an appropriate level of studio supply inventory so that all provisions and amenities are available for students at all times including cleanliness inventory, locker room amenities, towels, programming materials, etc.
• Engage and know your studio community consistently; greet students by name, serve as an ambassador of yoga both inside and outside of the studio, and spend quality time at the front desk fostering community
• Support our teachers learning experience of working the POS and other pre/post class duties
• Uphold high standards for the studio and when on duty, ensure that the physical studio space meets the high CPY standards of cleanliness and functionality including a safe environment, optimum heat and humidity, inspiring music, and clean and clutter-free surroundings in all areas of the studio
• Support communication around Smart Health Protocol to students upon entry and throughout their visit at CPY
• Act as an extension of the Studio Experience Team (SET) including cleaning the studio, stocking amenities, and ensuring the CPY cleanliness protocol is always followed while on duty in the studio
• Support the SET team by interviewing SET applicants, hiring SET employees, scheduling SET employee's shifts, stepping in for no call/no shows, training, and disciplining/terminating SET employees who have violated CPY's policies and standards
• Lead Orientation for new Studio Experience Team members and train them on cleanliness protocol and role expectations
• Act as a liaison between the Studio Manager and the teaching and SET teams in training, communicating, and coordinating studio operational systems including but not limited to: Point of Sales System (POS); understand and efficiently navigate POS to sign students in, sell packages and memberships, and explore and correct problems with student accounts when at the desk
• Online Reservation System; support administrative follow up of late cancel fees, waitlist, student support, etc
• Subbing Application; support training and usage for teaching team
• HRIS Application; support training and usage for teaching and SET team
• Help Desk; Submit facilities tickets when on duty and communicate follow up needs to Studio Manager
• Support the studio class schedule by teaching a minimum of 6 classes per week of branded CorePower Yoga classes and support the studio through subbing additional classes as needed

Benefits

• Free All Access Membership - use anytime, in studio or online
• Free All Access Membership for a Plus One - bring someone along!
• Retail Discounts
• Continued Education Offerings
• Access to Employee Assistance Program (EAP)
• 1.5x Holiday Pay: Earn time-and-a-half pay for hours worked on New Year’s Day, Thanksgiving Day, and Christmas Day.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees