Studio Co-Working Space Manager

Staples Business • Needham, MA

4h

About The Position

Co-Working Space Managers works in and manages the Staples Studio Coworking center. This position is responsible for managing the overall operation of the space, retention of existing clients and supporting new-member acquisition. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.
Get great perks.
Full-time hours, generous paid time off, career development program and weekly pay
Compensation is based on qualifications and experience
Play a key role in helping your store, your people and your customer win.
The world of working and learning has changed. This is your opportunity to be a part of a brand transformation and growth strategy within the retail industry. Staples is helping our customers and community discover innovative products, services, and inspiration that unlock what’s possible, while empowering you to unlock your potential. Our people are the heart of our success and there has never been a better time to join us as we lead the way in a new era of working and learning.

Requirements

• Able to work a flexible schedule based on the store’s needs
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
• Ability to multi-task while meeting store standards
• Strong work ethic
• Energetic, outgoing, and positive attitude
• Ability to work with people in a social working environment
• Attention to detail and organized
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office programs, including Word, Excel, and PowerPoint
• Excellent customer service and dedication to the customer experience

Nice To Haves

• Interest and curiosity about business, specifically in start-up and small enterprise a plus
• Ability to manage a book of business including existing members and prospective members
• Customer Service or hospitality experience
• Ability to develop strong relationships with members
• High attention to detail and managing execution

Responsibilities

• Timely and effective responses to membership inquiries (email, phone, or in person)
• Develop and maintain relationships with customers/members
• Maintaining the space to our quality standards (kitchen, coffee bar, office, and food & beverage supplies)
• Be attentive and providing excellent service to members and guests
• Display enthusiasm, positive attitude, and reliability on the job
• Demonstrating ownership of all required work activities
• Work with store team on identifying potential Staples Studio leads
• Greet members, provide a welcoming environment, and demonstrate comfort with customer engagement
• Host member and local events to build the Staples Studio brand
• Promote Staples values and initiatives
• Travel to other Co-Working sites to support as needed
• Acquire new leads and convert those leads by demonstrating the value of the space

Benefits

• Full-time hours
• Generous paid time off
• Career development program
• Weekly pay
• 401(k) with company match
• Full medical, dental and vision insurance
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• And many more benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed